At a Glance
- Tasks: Support store operations with stock control and provide excellent customer service.
- Company: Join a dynamic retail team in Dorchester with a customer-first approach.
- Benefits: Enjoy flexible hours, competitive pay, and great discounts.
- Other info: Great training, career progression, and a friendly team await you!
- Why this job: Be part of a fast-paced environment where your contributions matter.
- Qualifications: Experience in retail and administration, strong attention to detail required.
The predicted salary is between 12 - 15 £ per hour.
We’re looking for a detail-oriented and customer-focused Stock Administrator to join our team. This is a key role in supporting the store through accurate stock control and administration. If you enjoy working with data, have strong organisational skills, and thrive in a fast-paced environment, we’d love to hear from you.
About The Role
- Contract: Permanent
- Hours: Part-time
- Hours of Work: 30 hours, working 5 days out of 7 days
As a Stock Administrator, you’ll ensure stock integrity, assist with financial processes, and provide excellent customer service when required. You’ll play an important part in keeping operations running smoothly and ensuring customers have access to the products they need. Every aspect of your role will reflect our values: Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative.
Key responsibilities include:
- Maintaining accurate stock records and ensuring stock file integrity
- Processing goods received paperwork and resolving invoice queries
- Managing goods out paperwork, including transfers and courier arrangements
- Administering goods returns and tracking supplier credit claims
- Supporting stock take schedules and completing daily stock routines
- Preparing and coordinating daily reports for management review
- Assisting with financial tasks such as cashing up and banking routines
- Providing support on the cash desk when required and resolving queries promptly
About You
- Previous experience in both retail and administration is essential
- Willingness to learn and contribute to a fast-paced, accuracy-focused environment
- Good communication and interpersonal skills
- Strong attention to detail and ability to follow processes accurately
- Good IT skills and confidence using systems
- Ability to work under pressure and manage multiple tasks
- Awareness of Data Protection/GDPR and Health & Safety standards
- Friendly, enthusiastic, and approachable attitude
- Self-motivated and able to use initiative
- Flexible and adaptable to meet the needs of the business
You’ll be proactive, approachable, and solution-focused, with a commitment to delivering outstanding service and supporting store success.
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.
Customer Service & Administrative Assistant employer: Mole-Valley-Farmers-Limited-1
Join our dynamic team in Dorchester as a Customer Service & Administrative Assistant, where we prioritise a customer-first approach and foster a supportive work culture. Enjoy a range of benefits including a contributory pension scheme, generous colleague discounts, and ample opportunities for professional growth and development. With a commitment to employee well-being and a focus on innovation, we provide a rewarding environment for those looking to make a meaningful impact in retail.
Contact Details:
Mole-Valley-Farmers-Limited-1 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Administrative Assistant
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about us.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We love hearing about those moments during interviews.
✨Tip Number 3
Be ready to showcase your organisational skills! Prepare to discuss how you manage multiple tasks and maintain accuracy under pressure. This is key for the Stock Administrator role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Remember, we’re looking for someone who’s proactive and committed!
We think you need these skills to ace Customer Service & Administrative Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in retail and administration. We want to see how your skills align with the role, so don’t be shy about showcasing your attention to detail and customer service abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you embody our values like being customer-focused and committed. Keep it friendly and engaging – we love personality!
Showcase Your Skills:In your application, mention specific examples of how you've successfully managed stock or handled customer queries in the past. We’re looking for those strong organisational skills and ability to work under pressure, so let us know how you’ve nailed it before!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mole-Valley-Farmers-Limited-1
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around stock control and customer service. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
As a Stock Administrator, attention to detail is crucial. Prepare examples from your past experiences where you successfully managed stock records or resolved queries. Highlighting your organisational skills will demonstrate that you can thrive in a fast-paced environment.
✨Prepare for Common Questions
Think about questions related to customer service and administration that might come up. For instance, be ready to discuss how you handle difficult customers or manage multiple tasks under pressure. Practising your responses will help you feel more confident during the interview.
✨Emphasise Your Team Spirit
This role requires collaboration with store management and other team members. Be prepared to talk about how you’ve worked effectively in a team before. Show that you’re approachable and willing to contribute to a positive work environment, reflecting the company’s values.
