At a Glance
- Tasks: Support planning processes and provide top-notch customer service to residents.
- Company: Join Mole Valley District Council, dedicated to quality services for the community.
- Benefits: Gain valuable experience, earn while you learn, and develop essential skills.
- Other info: Flexible working hours with a focus on personal development and future career opportunities.
- Why this job: Kickstart your career in local government with real impact on your community.
- Qualifications: GCSEs in English and Maths (grades 4-9) required; communication and IT skills are a plus.
The predicted salary is between 25185 - 25989 £ per year.
Introduction
The Planning Administrative Apprentice role is an excellent opportunity to learn about planning and local government.
With a wide range of responsibilities, providing high quality customer service to residents and administrative support to colleagues including planning officers, planning enforcement, tree and ecology specialists.
About the Employer
At Mole Valley District Council, we are focused on delivering high quality, value for money services, both in-house and through partnerships for Mole Valley’s residents and businesses.
We are one of 11 councils in Surrey and work closely with Surrey County Council.
You can read more about our key projects and our teams to give you a sense of how we work and what we work on.
What You'll Do
- Manage queries and information from internal and external customers efficiently and effectively via email, telephone, social media and face‑to‑face.
- Undertake general administrative duties across the department including incoming and outgoing post, monitoring of email inboxes, uploading, redaction and categorisation of letters of representation and responses from consultees.
- Support the process of the receipt of planning applications through numbering applications, processing fees and setting up electronic planning application files including redacting and categorising documentation for internal and external users.
- Support the Community Infrastructure Levy (CIL) Officer carrying out day‑to‑day organisational and administrative tasks.
- Manage own time effectively using a range of skills and techniques (diary management, timetabling, priority setting etc.).
- Communicate effectively with members of the team and colleagues in the Development Management Team, listening actively to instructions and asking questions where necessary.
- Ensure confidentiality is a priority in all work activities.
- Provide high levels of customer service at all times, taking time to listen actively to customers and explain clearly the reasons for any action taken.
- Training Outcome
Previous Planning Administrative Apprentices have progressed to careers within local government either at Mole Valley or at other authorities. Planning Assistant/ Planning Officer.
Skills Required
- Communication skills
- IT skills
- Customer care skills
- An interest in Planning
Qualifications
- Essential - GCSE - English - 4-9
- Essential - GCSE - Maths - 4-9
- Course Information
Course: Business administrator (level 3) Level: 3 Route: Business and administration Apprenticeship Level: Advanced
- Working Arrangements
- Working
Week: Monday to Friday - 37 hours per week.
At least 6 hours of this time will be spent on study.
Expected
Duration: 1 Year 9 Months.
- Training
- Provider: WAVERLEY BOROUGH COUNCIL
- #J-18808-Ljbffr
Planning Administrative Apprentice - Business Administration Level 3 employer: Mole Valley District Council
Mole Valley Life is an exceptional employer dedicated to fostering a supportive and innovative work environment for its employees. As a Senior Occupational Therapist, you will benefit from a hybrid working model, generous annual leave, and a strong commitment to professional development, all while making a meaningful impact on the lives of residents in the beautiful Surrey Hills. With a focus on employee wellbeing and a family-oriented culture, you'll find a rewarding career that values your contributions and encourages growth.
Contact Details:
Mole Valley District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Planning Administrative Apprentice - Business Administration Level 3
✨Get Involved with Local Community Projects
The government and public sector thrive on community engagement, so volunteering for local community projects or councils can give you a leg up. Not only does it boost your CV, but it also puts you in touch with folks who might be part of the hiring teams or know about upcoming apprenticeship opportunities.
✨Utilise Apprenticeship Fairs and Talks
Make the most of apprenticeship fairs and local talks aimed at young people in your area. They're a goldmine for networking and finding out firsthand about companies and their hiring processes, plus you can ask questions about what it’s really like working for organisations like Mole Valley District Council.
✨Follow Government Initiatives on Social Media
Check out social media channels where public sector initiatives and job roles are advertised. Many public sector organisations post updates on apprenticeships and related events, so be sure to follow them and engage with their content. This way, you’ll be in the loop when it comes to opportunities at places like Mole Valley District Council.
✨Apply Early and Keep It Personal
Apprenticeships can be super competitive, so don't wait until the last minute to throw your hat in the ring! When applying, keep your application personal and show off your passion for the public sector – it's all about how you can contribute to the mission of organisations like Mole Valley District Council. Our website is a great place to keep an eye out for openings!
We think you need these skills to ace Planning Administrative Apprentice - Business Administration Level 3
Some tips for your application 🫡
Show Off Your Soft Skills:In the public sector, soft skills like communication, teamwork, and problem-solving are key. Make sure your CV highlights experiences that demonstrate these skills, perhaps through school projects or volunteering. We love seeing how you interact with your community!
Tailor Your Cover Letter to Fit:Your cover letter is your chance to express your enthusiasm for the role. Specifically mention why working at Mole Valley District Council in the government-public sector excites you and how this apprenticeship will help you grow. We want to see your passion for making a difference!
Research, Research, Research!:Before applying, dive into Mole Valley District Council’s values and recent projects. Showing that you understand what we stand for and how you can contribute can really make your application pop. It lets us know you’re genuinely interested in what we do!
Highlight Any Relevant Experience:Even if it’s just part-time jobs, internships, or volunteer work, include any experience that relates to the public sector. If you've worked on community initiatives or school councils, be sure to mention those. We want to see your commitment to public service!
How to prepare for a job interview at Mole Valley District Council
✨Know Your Local Issues
In the public sector, it's crucial to be in tune with the issues affecting your community. Make sure you can discuss local challenges and how you would approach solving them. This shows your commitment and awareness of the sector!
✨Highlight Your Passion for Service
For an apprenticeship in the government sector, it’s all about your motivation. Be ready to talk about why you want to serve your community and how you can bring enthusiasm and a fresh perspective to the role with Mole Valley District Council.
✨Brush Up on Relevant Policies
Expect questions about specific policies or frameworks relevant to your desired position. Familiarise yourself with recent legislation or initiatives related to Mole Valley District Council and be prepared to discuss how you can contribute to these efforts in the role of Planning Administrative Apprentice - Business Administration Level 3.
✨Show Your Willingness to Learn
As this is an apprenticeship, demonstrating your eagerness to learn is essential. Be prepared to discuss how you've tackled challenges in the past and how you plan to develop your skills further while working with Mole Valley District Council.
