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- Tasks: Enforce parking regulations and provide excellent customer service in a friendly manner.
- Company: Mole Valley District Council, a supportive and reliable team.
- Benefits: Full training, essential uniform, and discount schemes.
- Why this job: Enjoy working outdoors while making a positive impact in your community.
- Qualifications: Good customer service skills, observation abilities, and a full UK driving licence.
- Other info: Flexible casual role with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Mole Valley District Council is looking for a Civil Enforcement Officer to join our Parking Team. As a Civil Enforcement Officer, you will enforce the Council's car parks ensuring customers are parked correctly, providing a friendly and courteous service, issuing Penalty Charge Notices where needed. You will also check the pay and display machines and ensure the car parks are maintained to a high standard. Patrols are both on foot and mobile. The permanent roles operate on a shift basis working Monday to Saturday. This casual role is to provide cover and support when needed within this shift rota. Officers are based in Dorking, Surrey but will need to be willing to travel throughout the district. A company vehicle will be provided when travelling as part of the mobile patrol.
This role would suit someone who:
- Enjoys working outside in all weathers.
- Wants to join a reliable, friendly and supportive team, playing a key role in providing an essential service.
- Has good customer service skills and enjoys working with the public.
- Has good observation and accuracy abilities.
- Has basic computer skills for using a handheld device.
- Is self-motivated and resilient.
- Holds a full UK driving licence.
Mole Valley District Council offers full training, essential uniform items and discount schemes.
Note this role is subject to a satisfactory standard DBS check. For an informal chat about this opportunity, please contact Hannah Sherwood, Parking Manager on 01306 879204. Alternatively, you can contact the jobs inbox.
Closing date for applicants: Open until we find the right people for our job. Telephone Interview dates: To be confirmed with the individual. In Person Interview dates: To be confirmed after telephone interview.
How to apply: Click Apply Now, complete the short application form and submit your up to date CV. We may close this advert early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.
“Celebrating Diversity and Inclusion for All”
Casual Civil Enforcement Officer in Dorking employer: Mole Valley District Council
Contact Detail:
Mole Valley District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Civil Enforcement Officer in Dorking
✨Tip Number 1
Get to know the company! Research Mole Valley District Council and their Parking Team. Understanding their values and what they stand for will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves working with the public, think of scenarios where you might need to handle difficult situations. Role-play with a friend or family member to build your confidence and ensure you can provide that friendly and courteous service.
✨Tip Number 3
Be ready for the outdoors! This job requires you to work in all weathers, so make sure you’re prepared for that. Dress appropriately for interviews and talk about your love for working outside – it’ll show you’re the right fit for the role!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Don’t wait too long, as the advert may close early once they find the right candidates. Get your CV updated and hit that 'Apply Now' button!
We think you need these skills to ace Casual Civil Enforcement Officer in Dorking
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on customer service skills and any previous roles that involved working outdoors or with the public. This will help us see how you can contribute to our Parking Team.
Keep It Clear and Concise: We appreciate a straightforward application! Use clear language and avoid jargon. Stick to the point and make it easy for us to see why you’re the right person for the job. A well-structured application goes a long way!
Apply Early: Don’t wait until the last minute to submit your application! We might close the advert early if we find the right candidates, so get your application in as soon as possible through our website to avoid missing out on this opportunity.
How to prepare for a job interview at Mole Valley District Council
✨Know the Role Inside Out
Make sure you understand what a Civil Enforcement Officer does. Familiarise yourself with the responsibilities, like enforcing parking regulations and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job involves working with the public, be ready to demonstrate your customer service skills. Think of examples where you've handled difficult situations or provided great service. This will highlight your ability to stay friendly and professional, even under pressure.
✨Be Prepared for Practical Scenarios
You might be asked how you'd handle specific situations, like dealing with an unhappy customer or checking pay and display machines. Practise your responses to these scenarios so you can showcase your problem-solving skills and attention to detail during the interview.
✨Dress for Success and Be Punctual
Even though this is a casual role, make sure you dress smartly for the interview. Arriving on time shows that you’re reliable and respect the interviewer's time. It sets a positive tone right from the start!