Sales Consultant in Manchester

In this Sales Consultant role you will be required to advise customers and sell a wide range of professional learning products to new and existing customers in various industries.

You will have a strong desire to reactively and pro-actively contact and work with customers to identify their needs and to sell current MOL products. This may require tailoring or bespoke design of programme solutions so you can achieve your sales target with accounts across MOL and group full range of products and programme areas. You will also gather intelligence on customer needs to share with the business and senior managers to continually improve the product offering.

You will need to be driven, organised and dedicated to managing a busy and demanding workload. You will have a genuine passion for the world of education, putting the client and the learner experience at the heart of everything you do.

You will need to represent the MOL brand through excellent product knowledge and skilful questioning to match the right product to meet customer and MOL needs.

This is primarily a Business to Consumer (B2C) role with some focus on Business to Business (B2B) relationships.

This role is offered on a permanent, full time (37 hours per week) basis.

As a Sales Consultant Sales Consultant working for MOL we can guarantee variety, support and a great company to work for! The role is a hybrid role, spending some time with colleagues in our offices in Manchester and some remote working. Whilst working remotely, you will be working remotely you will be part of a supportive and experienced team, so help is always on hand.

The key responsibilities of this role are as follows:

• Values - exemplify and consistently demonstrate the behaviours and values of MOL.
• Customer service - build exceptional relationships with our internal and external customers, delivering a best in class service that meets our customers’ needs.
• Sales – Convert inbound enquiries from numerous sources and media and pursue outbound leads to convert into enrolments onto MOL courses and recognise and maximise opportunities to increase sales
• Commercial Business Development – Identify potential leads follow up.
• Performance – drive personal performance to achieve personal and organisational goals
• Process – process transactions accurately and in a timely and efficient manner, resolving any exceptions promptly and keeping the stakeholders informed.
• Administration – undertake a range of administrative tasks with a high degree of personal responsibility and judgement working to a standard of accuracy as defined by the team manager.
• Continuous improvement – contribute positively to the team to achieve business objectives and improve efficiency of processes and systems.
• Flexibility – work flexibly within the team and across the division according to business needs. To ensure that the business is operated to the highest standards and with a professional ethos in line with the Mission, Vision and Values of MOL and the group.
• Effective team-working: to work in a way that contributes to, and promotes, a collaborative and supportive culture within own team and across all of Total People; to build and sustain positive working relations with colleagues and other stakeholders; to pass on new information to relevant stakeholders and Total People colleagues promoting a sharing team-working environment
• To work flexibly as and when required including, where necessary, any MOL or group site, or on external premises and may require some flexibility to including evenings and weekends in line with business and customer demand.

Please see link for Job profile

In order to be successful in your application you will need to meet the following essential criteria:

• Customer focused – able to focus on delivering the best outcome from the customer perspective
• Influence - Persuasiveness and negotiation skills
• Commercial awareness - Mature attitude with an understanding of business issues
• Delivery - Accuracy and attention to detail
• Possesses good keyboard skills and ICT competence
• Communication - Deals effectively, positively and clearly with written and telephone enquiries from customers and stakeholders
• Continuous improvement - Strives to continually improve service and shows a willingness to learn new skills as required
• Sales ethics - Committed to ethical sales and selling practices
• Achievement - Driven to achieve personal goals and team targets
• One team - Enthusiastic team player

And if you meet the following desirable criteria even better:

• Educated to level 3 or above or experience in a similar role
• Experience of working within the Education sector

As an employee of Total People you will receive the following salary and remuneration:

• A salary of £26,900 Per Annum
• Birthday day off
• Death in service benefit at x2 basic annual salary
• Employee Assistance Programme which offers a variety of wellbeing tools for you to access
• Free/discounted Eye Care
• Occupational Sick Pay
• Access to Occupational Health
• Subsidised staff restaurants when on campus
• Refer a Friend Scheme
• Access to courses
• Retail Discounts

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

MOL are an equal opportunities employer, welcoming applications from all sections of the community. We’re driving forward sector change by helping to develop the workforce of the future through our apprenticeship opportunities. Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the job description.

Across the LTE Group we work to support our veterans into employment and are also proud holders of Disability Confident employer award. If you require reasonable adjustments, please let us know.