At a Glance
- Tasks: Support daily operations and lead a passionate team in a vibrant store.
- Company: Mokoko, a hand-crafted bakery in the heart of Bath.
- Benefits: Competitive pay, friendly work environment, and opportunities for growth.
- Other info: Dynamic shifts with a focus on teamwork and quality.
- Why this job: Join a creative team and make delicious products that bring joy to customers.
- Qualifications: Experience in leadership and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We at Mokoko, based in the south west, are located in the areas of Bath, Bristol and Portishead. Everything we do is made by hand each day in front of our customers. The simplest is often the most beautiful and that approach is reflected in our menu which focuses on hand made viennoiserie and naturally leavened breads.
We are currently recruiting for the position of Assistant Manager in our Abbey Churchyard store situated in the heart of Bath. The Assistant Manager will support the Store Manager in the effective running of the day to day operations, including operations on the floor and administration of essential business controls.
The Assistant Manager will have a full knowledge and proven track record of leading shifts which operate to the highest operational standards and successfully lead the team to achieve the same. The Assistant Manager requires knowledge in the following areas:
- Ensure all drinks are made to documented brand standards by self and others
- Provides and expects from others, friendly and attentive customer service
- Demonstrate a thorough understanding of the menu and be confident in providing customers with product detail, such as coffee blend, product description or allergen information
- Work in a tidy, clean and efficient manner
- Keep food displays looking full and appropriate to the time of day
- Contribute to a positive team environment
- Adhere to and follow expected personal hygiene regulations and health & safety policies
- Planning and managing high volume shifts
- Checking and booking of all deliveries including managing credits
- Deputises for Store Manager when they are off or on holiday
- Plan shifts ahead and communicate requirements to Head chef and service team
- Manages labour and food controls within budget whilst on shift
- Accurate completion of inventory stock counts & ordering
- Completion of T&A records
We typically open between the hours of 7am and 6.30pm across the week.
Assistant Store Manager in Bath employer: Mokoko Bakery
Mokoko is an exceptional employer that values creativity and craftsmanship, offering a vibrant work culture where every team member can thrive. Located in the heart of Bath, our baristas enjoy the unique opportunity to engage with customers while serving hand-made delights, all within a supportive environment that encourages personal growth and development. Join us to be part of a passionate team dedicated to delivering beautiful experiences through our artisanal products.
