Protection Advisor

Protection Advisor

London Full-Time 28000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Help clients find the best protection solutions through engaging conversations and tailored advice.
  • Company: Mojo Mortgages is a vibrant, growing team focused on delivering personalised protection solutions.
  • Benefits: Enjoy remote work, competitive salary, performance bonuses, 25 days holiday, and personal development opportunities.
  • Why this job: Join a supportive culture where your contributions make a real impact and career progression is encouraged.
  • Qualifications: 2 years in a protection role, strong communication skills, and a willingness to achieve relevant qualifications.
  • Other info: Flexible working hours with no Saturday shifts, plus fun social events to keep the team connected.

The predicted salary is between 28000 - 42000 ÂŁ per year.

Join to apply for the Protection Advisor role at Mojo Mortgages

Join to apply for the Protection Advisor role at Mojo Mortgages


Meet the Protection Sales Team

We’re a growing team of 20 dedicated Protection Advisors, led by two experienced Sales Managers. Backed by a vibrant culture and a clear sense of purpose, we’re focused on delivering the right protection solutions for every client.

Department: Sales – Protection

Location: United Kingdom

Compensation: ÂŁ35,000 / year

Description

Meet the Protection Sales Team

We’re a growing team of 20 dedicated Protection Advisors, led by two experienced Sales Managers. Backed by a vibrant culture and a clear sense of purpose, we’re focused on delivering the right protection solutions for every client.
Our work spans Life Insurance, Income Protection, Critical Illness Cover, and Family Income Benefit. With access to a large panel of providers, we tailor each recommendation to suit individual needs—no off-the-shelf policies here.
All our leads come exclusively from our 70 Mortgage Advisors, so we’re always speaking to customers who are already engaged and open to advice. We collaborate closely, move quickly, and support each other every step of the way—making protection simple, personal, and effective.

How we work
We keep things flexible but structured to make sure we’re there when our customers need us.
Our Protection Advisors work a 39 hour week, on 3 shift patterns to align with our opening hours and a 1 hour lunch break. You will have a set weekly rota made up of the below shifts. (Usually 2 Early shifts and 1 x Mid , 1x Late)

  • Early – 9am-6pm
  • Mid – 10am-7pm
  • Late- 11am-8pm
  • Fridays – 9-4.30 (30 minute lunch break)

Our team don\’t work saturday right now, but we are a growing business so never say never!
We keep it fair, balanced, and always aim to work smarter—not longer.
What will you be doing?

  • Picking up live transfers and pre-booked calls from our fantastic team of Mortgage Advisors
  • Arranging protection reviews with our customers both new and existing, by contacting them and helping them to recognise the need for protection products.
  • Conducting in-depth reviews of customers protection needs, especially in relation to protecting their mortgage, by exploring current provision and agreeing future aims.
  • Provide advice and recommend the best protection products for the customers personal circumstances.
  • Be a wealth of knowledge on the protection marketplace (income protection, life cover and critical illness) so you can ensure the customer gets the right products at the best price.
  • Complete Insurance applications and medical questionnaires
  • Keeping up to date with financial products and legislation
  • Producing insurance quotes and issuing policy documentation and Liaising with underwriters to ensure the best possible outcome for the client.

What do we need from you?

  • A minimum of 2 years previous experience in an advised Protection role with knowledge of income protection, life cover and critical illness products.
  • CeMAP, CertPro or R05 – or a willingness to work towards and achieve this in your first 3 months of employment (self-funded).
  • You’ll need to have whole of market (WOM) or large panel experience
  • Strong verbal and listening communication skills is essential
  • We are people people, and that\’s what our customers love. You’ll need a strong ability to build rapport as well as being skilled and well-versed in handling objections

What\’s in it for you?

What’s in it for you?

  • Fully remote – Work from anywhere in the UK
  • Competitive salary – We pay fairly for top talent, with clear progression as you grow
  • Performance-based bonuses – Your results = your rewards
  • 25 days holiday + bank holidays – Time to rest, recharge and come back swinging
  • Personal development – From courses to coaching, we invest in your growth
  • Wellbeing support – Mental health resources, wellness perks, and a genuinely supportive culture
  • Good vibes – Regular (virtual) hangouts and fun stuff to keep us connected
  • In person social events – Summer Socials and a Christmas Party!
  • Career progression – We’re growing fast, and we bring our people along with us

We’re not just offering a job—we’re offering a place where you can do your best work, be challenged, and have a real impact.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

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Protection Advisor employer: Mojo Mortgages

At Mojo Mortgages, we pride ourselves on being an exceptional employer, offering a fully remote work environment that allows you to thrive from anywhere in the UK. Our vibrant culture fosters collaboration and personal development, with clear pathways for career progression and performance-based bonuses that reward your hard work. Join us for a fulfilling career where you can make a real impact while enjoying generous holiday allowances and a supportive team atmosphere.
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Contact Detail:

Mojo Mortgages Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Protection Advisor

✨Tip Number 1

Familiarise yourself with the specific protection products mentioned in the job description, such as life insurance and income protection. This knowledge will help you engage confidently during interviews and demonstrate your understanding of the role.

✨Tip Number 2

Network with current or former Protection Advisors to gain insights into their experiences at Mojo Mortgages. This can provide you with valuable information about the company culture and expectations, which you can leverage in your discussions.

✨Tip Number 3

Prepare to showcase your communication skills by practising how to build rapport and handle objections. Role-playing scenarios can be a great way to refine these skills, making you more appealing to the hiring team.

✨Tip Number 4

Research Mojo Mortgages' values and mission to align your personal goals with theirs. Being able to articulate how your aspirations fit within their framework can set you apart from other candidates.

We think you need these skills to ace Protection Advisor

Knowledge of Protection Products
Sales Experience in Financial Services
Strong Verbal Communication Skills
Active Listening Skills
Ability to Build Rapport
Objection Handling Skills
Understanding of Mortgage Protection Needs
Insurance Application Processing
Familiarity with Medical Questionnaires
Knowledge of Financial Legislation
Quote Production Skills
Liaising with Underwriters
Whole of Market Experience
CeMAP, CertPro or R05 Qualification (or willingness to obtain)
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Protection Advisor role at Mojo Mortgages. Understand the key responsibilities and required skills, such as knowledge of income protection and life cover.

Tailor Your CV: Customise your CV to highlight relevant experience in advised protection roles. Emphasise your communication skills and ability to build rapport, as these are crucial for the position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping clients find the right protection solutions. Mention specific experiences that demonstrate your expertise in the protection marketplace.

Highlight Relevant Qualifications: If you have qualifications like CeMAP, CertPro, or R05, be sure to mention them in your application. If you’re willing to work towards these qualifications, express this commitment clearly.

How to prepare for a job interview at Mojo Mortgages

✨Know Your Products

Make sure you have a solid understanding of the protection products you'll be discussing, such as life insurance, income protection, and critical illness cover. Familiarise yourself with the latest market trends and how these products can benefit clients.

✨Demonstrate Your People Skills

As a Protection Advisor, building rapport is key. Prepare examples of how you've successfully connected with clients in the past, and be ready to showcase your strong verbal and listening communication skills during the interview.

✨Prepare for Objection Handling

Expect to be asked about how you handle objections. Think of specific scenarios where you've turned a 'no' into a 'yes' and be prepared to discuss your strategies for overcoming client hesitations.

✨Show Enthusiasm for Continuous Learning

Since the role requires ongoing professional development, express your willingness to pursue qualifications like CeMAP or CertPro. Highlight any previous training or courses you've undertaken that relate to the financial services industry.

Protection Advisor
Mojo Mortgages
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  • Protection Advisor

    London
    Full-Time
    28000 - 42000 ÂŁ / year (est.)

    Application deadline: 2027-08-18

  • M

    Mojo Mortgages

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