Shift Supervisor: Customer Experience & Operations Lead

Shift Supervisor: Customer Experience & Operations Lead

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to ensure amazing guest experiences and smooth operations at the museum.
  • Company: Join the vibrant Museum of Illusions London, where creativity meets customer service.
  • Benefits: Competitive pay, flexible hours, and the chance to work in a fun environment.
  • Other info: Weekend availability is a must; enjoy a dynamic and engaging workplace.
  • Why this job: Be a key player in creating unforgettable experiences for visitors every day.
  • Qualifications: Experience in customer service and leadership skills are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

Museum of Illusions London is seeking a Duty Manager to supervise 7–10 staff per shift, ensuring smooth daily operations and high guest satisfaction.

You will assign staffing, train new hires, resolve on-floor issues, and uphold museum rules and safety standards.

Weekend availability is required as the museum operates daily.

Ideal candidates bring proven customer-facing experience and leadership for teams of at least five, with strong organizational and communication skills.

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Shift Supervisor: Customer Experience & Operations Lead employer: Moi-London-LLC

At Moi-London-LLC, we pride ourselves on being an excellent employer by fostering a vibrant and creative work culture that encourages personal growth and development. Our part-time Illusion Experience Hosts enjoy flexible hours, a supportive team environment, and the unique opportunity to engage with guests in a fun and dynamic setting at the Museum of Illusions London. Join us to inspire wonder and joy while building valuable skills in customer engagement and creativity.

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Contact Details:

Moi-London-LLC Recruitment Team

We think you need these skills to ace Shift Supervisor: Customer Experience & Operations Lead

Communication Skills
Adaptability
Problem-Solving Skills
Customer Service
Attention to Detail
Team Management
Operational Management