National Account Manager – Waitrose, M&S, Booths in London
National Account Manager – Waitrose, M&S, Booths

National Account Manager – Waitrose, M&S, Booths in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Moët Hennessy

At a Glance

  • Tasks: Manage and develop key accounts to achieve budget objectives and drive brand growth.
  • Company: Join a leading luxury brand in the FMCG sector with a focus on innovation.
  • Benefits: Competitive salary, professional development, and opportunities for networking.
  • Why this job: Be part of a dynamic team that shapes the future of luxury brands.
  • Qualifications: Experience in FMCG sales and strong relationship-building skills required.
  • Other info: Exciting career growth opportunities in a fast-paced environment.

The predicted salary is between 36000 - 60000 £ per year.

To manage and develop Waitrose, M&S and Booths accounts to achieve budget objectives through executing category and brand activations which ensure MHUK brands deliver sustainable value growth in line with business objectives whilst always protecting brand equity.

Commercial Plan

  • Develop and implement a customer strategy and plan that achieves the annual customer budget.
  • Deliver agreed volume, cost price, customer investment (FTT) and profit targets for each of the brands through the designated customer portfolio.
  • Manage the monthly and annual sales forecast in commercial planning system.
  • Update and maintain customer account plans and all associated documents using agreed company standards.
  • Actively work to protect and grow the distribution of Moët Hennessy brands within the customer(s) in line with channel guidelines.
  • Analyse and share sell-out data using available resources provided through customer EPOS systems.
  • Complete Pre and Post Evaluation of all price promotional activity on given customer(s).
  • Ensure timely completion of relevant commercial admin (pricing changes, new line admin, invoice processing).
  • Enable effective credit management and cash collection in conjunction with the finance team.

Customer Relationship Management

  • Build strong external relationships with the customer across commercial, category, supply chain, marketing, regional and store teams.
  • Develop, plan and negotiate annual Joint Business Plans with key customer(s). Ensure ongoing tracking of performance vs plan internally and externally.
  • Work cross functionally internally to ensure the appropriate level of support for the key customer(s) from category, marketing and supply teams.
  • Become a facilitator for new ways of working and commercial ideas with given customer(s).
  • Build channel specific customer plans to make sure the MH portfolio benefits from emerging sources of growth, e.g. online and convenience.
  • Attend all customer trade briefings and networking opportunities to fully understand customer strategies and opportunities for Moët Hennessy.
  • Work closely with MHUK and customer supply chain teams to ensure service level targets are delivered.
  • Deliver product education and tasting events as required.

Brand Activation

  • Support the Trade Marketing function with the planning, booking and execution of the media budget and plan. Maintain a strong relationship with the Customer's appropriate Media Planner.
  • Work closely with the Commercial Development team and the Customer's Category team to develop category solutions appropriate for luxury brands.
  • Oversee the online platform, optimize user experience, education, and drive sales growth by implementing effective digital marketing strategies.
  • Visual Merchandising - To jointly build and implement captivating and innovative displays that effectively showcase products, enhance the brand image, and elevate the overall shopping experience for customers.

Market Intelligence

  • Gather and use comprehensive competitor information and analyse weekly Brand view data to alert the business to market activity and price changes.
  • Identify and recommend new business and brand development opportunities within designated customer(s) using data based insight.
  • Use consumer, market and retailer information to offer category advice and support to designated customer(s).

Team Working

  • Attend all internal team meetings in order to understand broader channel agenda and to present back to the team on the designated customer(s).
  • Support the Off trade team with participation in transversal projects as required.

CANDIDATE'S PROFILE

  • WSET certificate (preferred but not essential).
  • Full driving licence.
  • Blue Chip FMCG sales training.
  • Experience of P&L Management.
  • FMCG National Account Management experience.
  • Good knowledge of Category Management.
  • Experience of managing customers in the online channel.
  • Exposure to premium / luxury brands.
  • Drive, Energy and Passion.
  • Affinity for luxury brands.
  • Well organised.
  • Strong Communicator.
  • Good relationship builder.
  • Numerate.
  • Strong Negotiation skills.

National Account Manager – Waitrose, M&S, Booths in London employer: Moët Hennessy

At Moët Hennessy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our National Account Managers enjoy comprehensive benefits, including opportunities for professional growth and development within the luxury brand sector, all while working in a vibrant environment that values creativity and strategic thinking. Join us in our London office to be part of a team that not only drives business success but also champions brand equity and customer relationships.
Moët Hennessy

Contact Detail:

Moët Hennessy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land National Account Manager – Waitrose, M&S, Booths in London

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend trade shows, networking events, or even casual meet-ups. The more you engage with potential employers and industry peers, the better your chances of landing that National Account Manager role.

Tip Number 2

Show off your skills in real-time! If you get the chance, ask for an informal chat or a coffee meeting with someone from the company. This is your chance to demonstrate your knowledge about Waitrose, M&S, and Booths, and how you can contribute to their success.

Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, like Moët Hennessy. Express your enthusiasm for their brands and how you can help them achieve their commercial goals.

Tip Number 4

Utilise our website for applications! We’ve got all the resources you need to make your application stand out. Plus, applying through us means you’ll be in the loop for any upcoming opportunities that fit your profile perfectly.

We think you need these skills to ace National Account Manager – Waitrose, M&S, Booths in London

Account Management
Commercial Strategy Development
Sales Forecasting
Customer Relationship Management
Negotiation Skills
Data Analysis
Market Intelligence
Digital Marketing Strategies
Visual Merchandising
Category Management
P&L Management
Team Collaboration
Communication Skills
Organisational Skills
Experience with Premium/Luxury Brands

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the National Account Manager role. Highlight your experience with FMCG sales and managing key accounts like Waitrose, M&S, and Booths. We want to see how your skills align with our goals!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about luxury brands and how you can contribute to our team. Be sure to mention any relevant experience in brand activation and customer relationship management.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet budget objectives and drive growth. Numbers speak volumes, so include metrics where possible to back up your claims!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Moët Hennessy

Know Your Brands Inside Out

Before the interview, make sure you have a solid understanding of Moët Hennessy brands and their positioning in the market. Research their recent campaigns, brand values, and how they align with Waitrose, M&S, and Booths. This will help you demonstrate your passion for luxury brands and show that you're ready to protect and grow their equity.

Master the Numbers

Since this role involves P&L management and sales forecasting, brush up on your numerical skills. Be prepared to discuss how you've achieved budget objectives in previous roles, and bring examples of how you've used data to drive decisions. Showing that you can analyse sell-out data and understand commercial admin processes will set you apart.

Build Relationships Before You Even Start

Networking is key in this role, so if possible, try to connect with current or former employees of the companies you'll be managing accounts for. Understanding their culture and customer strategies will give you an edge. During the interview, highlight your relationship-building skills and any relevant experiences where you've successfully collaborated with cross-functional teams.

Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving and negotiation skills. Think about past experiences where you've had to develop customer strategies or manage challenging situations. Practising these scenarios will help you articulate your thought process clearly and demonstrate your ability to deliver results in line with business objectives.

National Account Manager – Waitrose, M&S, Booths in London
Moët Hennessy
Location: London

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