At a Glance
- Tasks: Lead technical services across exciting commercial projects and mentor a dynamic team.
- Company: Join Modus, a top design-led contractor transforming workplaces across the UK.
- Benefits: Competitive salary, career development, and a chance to work on innovative projects.
- Other info: Be part of a collaborative team focused on excellence and continuous improvement.
- Why this job: Make a real impact in the construction industry while shaping inspiring environments.
- Qualifications: Degree in engineering or related field with extensive experience in building services.
The predicted salary is between 70000 - 90000 £ per year.
Modus is a leading design-led contractor specialising in high quality commercial workplace projects across London, the South West and the UK. We deliver projects that go beyond function — creating environments that inspire people and evolve with the businesses that use them. We operate with a strong pipeline, an ambitious team and a clear commitment to doing things properly.
The Senior Technical Services Manager (STSM) provides strategic technical leadership across multiple projects, overseeing the quality, consistency, and delivery of all building services activities throughout the project lifecycle.
Acting as a senior technical authority within the business, the STSM supports Technical Services Managers (TSMs), project teams, and senior leadership by driving technical excellence, risk management, engineering innovation, commissioning strategy, and client confidence. The role focuses on managing complex projects and high-risk technical challenges, leading technical assurance reviews, mentoring TSMs, supporting major bid opportunities, and ensuring best practice is consistently applied across the portfolio.
The STSM serves as the escalation point for technical issues and plays a key role in developing technical standards, lessons learned, and continuous improvement initiatives.
Key duties required by Senior Technical Services Managers are:
- Provide technical leadership and support to Technical Services Managers.
- Function as technical mentor to assigned team members.
- Maintain company technical standards and best practice guidance.
Qualifications & Experience
Essential
- Degree, HNC/HND, or equivalent qualification in Building Services, Mechanical Engineering, Electrical Engineering, or a related discipline.
- Previous experience in managerial and mentoring role.
- Minimum 12-15 years' experience within construction and building services.
- Experience in traditional and design and build procurement is key.
- Proven experience managing MEP services through the full project lifecycle.
- Strong knowledge of mechanical, electrical, public health, controls, fire alarm, ICT, security, and AV systems.
- Experience managing consultants, subcontractors, and client stakeholders.
- Excellent technical, organisational, communication, and problem-solving skills.
- Strong client-facing, stakeholder management, and presentation skills.
- Commercial awareness with the ability to assess technical and commercial risk.
Desirable
- Chartered Engineer (CEng), Incorporated Engineer (IEng), or working towards professional accreditation.
- Membership of a recognised professional body such as CIBSE, IET, IMechE, or CIOB.
- NEBOSH qualification.
- Experience delivering high-value commercial fit-out, refurbishment, and mission-critical projects.
- Experience developing technical standards, governance processes, and lessons learned programmes.
- Knowledge of BIM, digital engineering, and advanced commissioning methodologies.
AV Technical & Service Manager in London employer: Modus
Modus is an exceptional employer that fosters a culture of innovation and excellence, making it an ideal place for professionals in the AV Technical & Service Manager role. With a strong commitment to employee development, you will have access to mentoring opportunities and the chance to lead complex projects in a dynamic environment across London and the South West. Our collaborative work culture encourages creativity and continuous improvement, ensuring that you can thrive while contributing to inspiring commercial workplace projects.
StudySmarter Expert Advice🤫
We think this is how you could land AV Technical & Service Manager in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Modus, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like AV Technical & Service Manager at Modus.
We think you need these skills to ace AV Technical & Service Manager in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Modus
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
