At a Glance
- Tasks: Support customers, handle inquiries, and prepare quotations while building strong relationships.
- Company: Dynamic staffing agency with a focus on growth and customer satisfaction.
- Benefits: Flexible hours, competitive salary of £26,000, bonuses, pension, and private healthcare.
- Why this job: Join a supportive team and make a real difference in customer experiences.
- Qualifications: Practical mindset, problem-solving skills, and a valid UK driving license.
- Other info: Great opportunity for career development in a flexible work environment.
The predicted salary is between 26000 - 36400 £ per year.
A staffing agency is seeking a proactive Product Support Engineer to join a growing team near Keele. You will handle inquiries, prepare quotations, and build strong customer relationships.
The ideal candidate has a practical mindset, great problem-solving skills, and a valid UK driving license.
This full-time role offers flexibility in working hours and an annual salary of £26,000 plus yearly bonuses, along with benefits like a pension and private healthcare.
Product Support Engineer — Flexible Hours & Bonuses employer: Modus Personnel Ltd
Contact Detail:
Modus Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer — Flexible Hours & Bonuses
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you’ve tackled challenges in the past. This will demonstrate your practical mindset and ability to handle inquiries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Product Support Engineer — Flexible Hours & Bonuses
Some tips for your application 🫡
Show Your Problem-Solving Skills: When writing your application, make sure to highlight your problem-solving abilities. We love candidates who can think on their feet and tackle challenges head-on, so share examples of how you've done this in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Product Support Engineer role. Mention specific skills and experiences that align with what we’re looking for, like handling inquiries or preparing quotations.
Be Proactive: We’re on the lookout for proactive individuals, so let that shine through in your application. Use action verbs and assertive language to convey your enthusiasm and readiness to take initiative in the role.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of applications and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at Modus Personnel Ltd
✨Know the Product Inside Out
Before your interview, make sure you understand the products you'll be supporting. Research the company’s offerings and think about how you can help customers with their inquiries. This will show your proactive nature and practical mindset.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your ability to tackle challenges head-on.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask them about their experiences and share your enthusiasm for creating strong customer relationships. This will demonstrate your interpersonal skills and fit for the role.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios or role-playing exercises during the interview. Practice responding to common customer inquiries or complaints. This will help you showcase your practical mindset and readiness for the job.