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- Tasks: Manage orders from start to finish and support customers and colleagues.
- Company: Join a friendly, fast-paced sales support team in a growing business.
- Benefits: £26,000 salary, flexible hours, 30+ days holiday, and annual bonuses!
- Why this job: Be part of a dynamic team with excellent career progression opportunities.
- Qualifications: Order processing experience and strong communication skills required.
- Other info: Enjoy a modern working environment with ongoing training.
The predicted salary is between 22000 - 30000 £ per year.
We are looking for multiple organised and reliable Order Processors to join one of our thriving clients based near Keele! This is a fantastic opportunity to become part of a friendly, fast-paced sales support team within a well-established and rapidly growing business. You will play a key role in supporting both customers and colleagues, managing orders from start to finish and ensuring everything runs smoothly. These are Full-Time, Permanent positions offering excellent long-term career progression!
What you’ll be doing:
- Communicate effectively with customers, engineers, and colleagues to build strong relationships
- Process sales orders, service orders and goods return requests accurately in the CRM system
- Generate quotations for the Service team where required
- Respond promptly to customer enquiries
- Update and maintain systems and databases accurately
- Support administrative tasks, including supplier orders, stock checks and progress chasing
- Undertake flexible tasks to meet business needs, including occasional packing or on-floor support
Hours: Monday-Friday 9am-5pm
Pay: £26,000 per annum + Yearly Bonuses!
Skills/Experience Required:
- A valid UK driving licence
- Previous order processing experience, ideally in a manufacturing, engineering, or service environment
- Strong communication skills, both written and verbal
- Comfortable using Microsoft Office (Word, Excel, Outlook) and CRM systems
- Excellent attention to detail and accurate data entry
- Ability to prioritise tasks and manage a busy workload
- Confident, proactive, and customer-focused attitude
- Able to work under pressure in a fast-paced, reactive environment
Benefits:
- Company pension (after 3 years company fund employee contribution)
- Flexible working hours (option to work over 4 days)
- 30 days holiday (including bank holidays), rising to 33 after 1 year
- Annual performance-related bonus
- Private healthcare, critical illness & death in service cover
- Ongoing training & career progression opportunities
- Modern working environment
- Day shifts - no weekends
- Free on-site parking
- Growing, long-established business
Essential:
- All applicants must have the legal right to work in the UK (sponsorship not provided).
- All applicants must be able to commute to Keele.
What to do next:
If you’re interested in this role, please apply and we will be in touch!
Modus Personnel are acting as an employment agency on behalf of our client.
Order Processor in Newcastle employer: Modus Personnel Ltd
Contact Detail:
Modus Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor in Newcastle
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and colleagues, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend or family member.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or orders in the past. This will demonstrate that you can handle the busy workload they mentioned.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Order Processor in Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Processor role. Highlight any relevant experience you have in order processing, customer service, or using CRM systems. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your strong communication skills and attention to detail, and don’t forget to show your enthusiasm for the role!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your experience and skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to process your application quickly. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Modus Personnel Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Order Processor role. Familiarise yourself with the key responsibilities like processing sales orders and managing customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since effective communication is crucial for this role, prepare examples of how you've successfully interacted with customers or colleagues in the past. Think about times when you resolved issues or built strong relationships, as these stories will highlight your suitability for the job.
✨Demonstrate Your Attention to Detail
Order processing requires a keen eye for detail, so be ready to discuss how you ensure accuracy in your work. You might want to mention specific tools or methods you use to double-check your entries, especially when using CRM systems or handling data.
✨Prepare for a Fast-Paced Environment
This role is all about managing a busy workload, so think of examples where you've thrived under pressure. Be prepared to talk about how you prioritise tasks and stay organised, as this will reassure the interviewer that you can handle the demands of the job.
