At a Glance
- Tasks: Lead sales and client engagement in a luxury fine jewellery department.
- Company: Join a prestigious retail environment focused on luxury products.
- Benefits: Enjoy a dynamic work culture with opportunities for professional growth.
- Why this job: Be part of a team that delivers world-class customer experiences in luxury retail.
- Qualifications: 7+ years in luxury retail, strong leadership, and client relationship skills required.
- Other info: Ideal for those passionate about fine jewellery and watches.
The predicted salary is between 48000 - 84000 £ per year.
Our client is seeking an experienced and driven Fine Jewellery Manager to lead the commercial and operational performance of a key location within a prestigious retail environment. This role offers the opportunity to play a pivotal role in developing the fine jewellery and watches category.
The successful candidate will demonstrate strong leadership, in-depth knowledge of luxury retail, and an unwavering focus on delivering world-class customer experiences.
Key Responsibilities- Drive overall sales performance and client engagement within the department.
- Implement tailored in-store client experiences and events to attract and retain high-value customers.
- Lead CRM initiatives, new client acquisition strategies, and customer retention efforts.
- Participate in high-end networking events and track business development outcomes.
- Mentor and support team members in client development and relationship-building.
- Ensure premium visual merchandising standards are maintained.
- Work closely with product and planning teams to manage inventory and product availability.
- Monitor key lines and ensure top-performing products are consistently replenished.
- Maintain full understanding of back-office procedures, including reporting, store operations, and loss prevention.
- Control shrinkage and oversee stock audit processes.
- Adhere to company policies around cash handling, authorisations, and internal compliance protocols.
- Recruit, train, and manage a team of high-performing sales associates and specialists.
- Conduct regular performance reviews and identify team members for development.
- Motivate and inspire the team through daily briefings and goal-setting.
- Uphold exceptional standards of presentation, grooming, and customer service across the team.
- Ensure full compliance with health & safety policies, store procedures, and operational best practices.
- Participate in stock takes and out-of-hours business activities when required.
- Minimum 7 years’ experience in luxury retail, preferably with a focus on fine jewellery and/or watches.
- Proven ability to lead a high-performing team and exceed sales targets.
- Strong clienteling skills and experience managing VIP or HNW customer relationships.
- Excellent communication, leadership, and business acumen.
- Highly organised with a detail-oriented mindset and a polished, professional appearance.
If you are a commercially minded leader with a passion for luxury and expertise in fine jewellery or watches, we would be delighted to hear from you.
Fine Jewellery Manager employer: MŌDUM
Contact Detail:
MŌDUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fine Jewellery Manager
✨Tip Number 1
Network within the luxury retail sector. Attend industry events, exhibitions, and trade shows related to fine jewellery and watches. Building connections with professionals in the field can lead to valuable insights and potential job opportunities.
✨Tip Number 2
Showcase your leadership skills by participating in community or industry-related projects. Volunteering to lead initiatives can demonstrate your ability to manage teams and drive results, which is crucial for the Fine Jewellery Manager role.
✨Tip Number 3
Stay updated on the latest trends in luxury retail and fine jewellery. Follow relevant blogs, subscribe to industry publications, and engage with thought leaders on social media. This knowledge will help you stand out during interviews and discussions.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven sales and enhanced customer experiences in previous roles. Being able to articulate your successes and strategies will demonstrate your capability to excel as a Fine Jewellery Manager.
We think you need these skills to ace Fine Jewellery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 7+ years of experience in luxury retail, specifically focusing on fine jewellery and watches. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in driving sales performance. Mention specific examples of how you've successfully managed client relationships and developed teams in previous roles.
Highlight Relevant Achievements: In your application, include quantifiable achievements related to sales targets, client engagement, and team development. This will help illustrate your capability to excel in the Fine Jewellery Manager role.
Showcase Your Passion for Luxury: Convey your passion for luxury retail and fine jewellery in your application. Discuss any relevant experiences or events that have deepened your understanding of the industry and your commitment to delivering exceptional customer experiences.
How to prepare for a job interview at MŌDUM
✨Showcase Your Luxury Retail Experience
Make sure to highlight your 7+ years of experience in luxury retail during the interview. Discuss specific examples where you successfully led a team or exceeded sales targets, particularly in fine jewellery or watches.
✨Demonstrate Clienteling Skills
Prepare to discuss your approach to building and maintaining relationships with high-value customers. Share any successful strategies you've implemented for client acquisition and retention, as this is crucial for the role.
✨Understand Visual Merchandising
Familiarise yourself with premium visual merchandising standards. Be ready to talk about how you have previously maintained these standards and how you would ensure top-performing products are always available.
✨Exhibit Leadership Qualities
Be prepared to discuss your leadership style and how you motivate and develop your team. Share examples of how you've conducted performance reviews and inspired your team through goal-setting and daily briefings.