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- Tasks: Lead a luxury retail store, ensuring exceptional client experiences and driving sales performance.
- Company: Join a prestigious fashion house known for craftsmanship and quality.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Be a brand ambassador and make a real impact in the luxury retail world.
- Qualifications: Experience in luxury retail management and a passion for client service.
- Other info: Dynamic team culture with flexible working hours, including weekends.
The predicted salary is between 36000 - 60000 £ per year.
We are partnering with a luxury fashion house seeking an experienced and service-driven Store Manager to lead one of its key retail locations in London. This role offers the opportunity to represent a brand defined by craftsmanship, heritage, and an elevated customer experience—where attention to detail, leadership presence, and discretion are essential.
As Store Manager, you will be responsible for the overall success of the boutique, driving commercial performance while delivering a refined, personalised client experience. You will uphold the brand’s standards across service, presentation, people development, and operations.
- Client Experience & Brand Representation
- Deliver an exceptional, tailored client experience aligned with luxury service standards
- Build and nurture long-term client relationships and VIC engagement
- Act as a brand ambassador, embodying the house’s values at all times
- Sales & Commercial Excellence
- Drive store performance and achievement of sales and KPI objectives
- Lead by example on the sales floor, elevating the client journey and encouraging repeat visits
- Oversee stock management, inventory processes, and operational excellence
- Ensure compliance with brand policies, procedures, and retail standards
- Team Leadership
- Recruit, lead, and develop a high-performing retail team
- Foster a professional, service-led, and collaborative team culture
- Support training, onboarding, and performance development initiatives
Proven experience in a Store Manager or senior management role within luxury or premium retail is required. A client-centric mindset with a refined, service-driven approach is essential. Flexible availability, including weekends, is necessary.
Join a brand recognised for excellence, craftsmanship, and quality. There is an opportunity for professional growth within a premium retail setting.
Retail Shops Manager in England employer: MŌDUM
Contact Detail:
MŌDUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shops Manager in England
✨Tip Number 1
Network like a pro! Connect with people in the luxury retail space, attend industry events, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your personality during interviews! Remember, they’re looking for someone who embodies the brand’s values. Be yourself, share your passion for luxury retail, and let your leadership skills shine through.
✨Tip Number 3
Prepare for role-play scenarios! Many luxury brands love to see how you handle client interactions. Practise delivering exceptional service and handling difficult situations—this will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to elevate the client experience in luxury retail.
We think you need these skills to ace Retail Shops Manager in England
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury fashion shine through! We want to see how you connect with the brand's values and how you can embody them as a Store Manager.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams and driving performance. We’re looking for someone who can inspire and develop a high-performing retail team, so share specific examples of your leadership style!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at MŌDUM
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history, values, and product offerings. Understanding their craftsmanship and heritage will help you articulate how you can embody their values as a Store Manager.
✨Showcase Your Client-Centric Approach
Prepare examples of how you've delivered exceptional client experiences in the past. Highlight specific situations where you built long-term relationships or enhanced customer satisfaction, as this aligns perfectly with the luxury service standards they expect.
✨Demonstrate Leadership Skills
Be ready to discuss your experience in leading and developing teams. Share stories that illustrate your ability to foster a collaborative culture and drive performance, as this is crucial for managing a high-performing retail team.
✨Prepare for Sales and KPI Discussions
Brush up on your knowledge of sales strategies and key performance indicators. Be prepared to discuss how you've driven store performance in previous roles and how you plan to achieve similar results in this position.
