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- Tasks: Lead the fine jewellery department, driving sales and enhancing customer experiences.
- Company: Join a prestigious retail environment focused on luxury goods.
- Benefits: Enjoy competitive pay, professional development, and a vibrant team culture.
- Why this job: Be part of a dynamic team shaping luxury retail and client relationships.
- Qualifications: 7+ years in luxury retail with strong leadership and client management skills.
- Other info: Opportunity to mentor a high-performing team and participate in exclusive events.
The predicted salary is between 43200 - 72000 £ per year.
3 weeks ago Be among the first 25 applicants
This range is provided by MŌDUM. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: Fine Jewellery Manager
Experience Required: 7+ years
Reporting To: Deputy Store Manager
About the Role
Our client, is seeking an experienced and driven Fine Jewellery Manager to lead the commercial and operational performance of a key location, within a prestigious retail environment. This role offers the opportunity to play a pivotal role in developing the fine jewellery and watches category.
The successful candidate will demonstrate strong leadership, in-depth knowledge of luxury retail, and an unwavering focus on delivering world-class customer experiences.
Key Responsibilities
- Drive overall sales performance and client engagement within the department.
- Implement tailored in-store client experiences and events to attract and retain high-value customers.
- Lead CRM initiatives, new client acquisition strategies, and customer retention efforts.
- Participate in high-end networking events and track business development outcomes.
- Mentor and support team members in client development and relationship-building.
- Ensure premium visual merchandising standards are maintained.
- Work closely with product and planning teams to manage inventory and product availability.
- Monitor key lines and ensure top-performing products are consistently replenished.
Operational Excellence
- Maintain full understanding of back-office procedures, including reporting, store operations, and loss prevention.
- Control shrinkage and oversee stock audit processes.
- Adhere to company policies around cash handling, authorisations, and internal compliance protocols.
Team Management & Development
- Recruit, train, and manage a team of high-performing sales associates and specialists.
- Conduct regular performance reviews and identify team members for development.
- Motivate and inspire the team through daily briefings and goal-setting.
Store Standards & Compliance
- Uphold exceptional standards of presentation, grooming, and customer service across the team.
- Ensure full compliance with health & safety policies, store procedures, and operational best practices.
- Participate in stock takes and out-of-hours business activities when required.
Ideal Candidate Profile
- Minimum 7 years’ experience in luxury retail, preferably with a focus on fine jewellery and/or watches.
- Proven ability to lead a high-performing team and exceed sales targets.
- Strong clienteling skills and experience managing VIP or HNW customer relationships.
- Excellent communication, leadership, and business acumen.
- Highly organised with a detail-oriented mindset and a polished, professional appearance.
If you are a commercially minded leader with a passion for luxury and expertise in fine jewellery or watches, we would be delighted to hear from you.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service, Business Development, and Strategy/Planning
-
Industries
Retail Luxury Goods and Jewelry, Wholesale Luxury Goods and Jewelry, and Retail Apparel and Fashion
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Fine Jewellery Manager employer: Modum Search
Contact Detail:
Modum Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fine Jewellery Manager
✨Tip Number 1
Network within the luxury retail sector, especially with professionals who have experience in fine jewellery. Attend industry events and exhibitions to connect with potential colleagues and mentors who can provide insights and possibly refer you to opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in fine jewellery and watches. Being knowledgeable about current styles, materials, and market demands will not only impress during interviews but also demonstrate your passion for the industry.
✨Tip Number 3
Showcase your leadership skills by volunteering for roles that involve team management or client engagement. This could be through community projects or even within your current job, as it highlights your ability to lead and develop a high-performing team.
✨Tip Number 4
Prepare for interviews by developing a portfolio of your achievements in sales and client relationship management. Use specific examples that demonstrate your success in exceeding targets and enhancing customer experiences, which are crucial for the Fine Jewellery Manager role.
We think you need these skills to ace Fine Jewellery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail, particularly in fine jewellery and watches. Emphasise your leadership skills and any achievements related to sales performance and client engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury goods and your understanding of the fine jewellery market. Mention specific examples of how you've driven sales or improved customer experiences in previous roles.
Highlight Relevant Experience: In your application, focus on your 7+ years of experience in luxury retail. Detail your roles in team management, client relationship building, and operational excellence to demonstrate your fit for the Fine Jewellery Manager position.
Showcase Your Leadership Style: Describe your approach to mentoring and developing team members. Provide examples of how you've motivated teams to exceed sales targets and maintain high standards of customer service.
How to prepare for a job interview at Modum Search
✨Showcase Your Luxury Retail Experience
Make sure to highlight your 7+ years of experience in luxury retail, especially in fine jewellery or watches. Be prepared to discuss specific examples of how you've driven sales and enhanced customer experiences in previous roles.
✨Demonstrate Leadership Skills
As a Fine Jewellery Manager, you'll need to lead a team effectively. Share instances where you've successfully mentored team members or improved team performance. This will show your potential employer that you can inspire and motivate others.
✨Prepare for Client Engagement Scenarios
Since client engagement is key in this role, think of scenarios where you've successfully built relationships with high-value customers. Be ready to discuss your approach to clienteling and how you've managed VIP or HNW customer relationships.
✨Understand Operational Excellence
Familiarise yourself with back-office procedures and operational best practices. Be prepared to discuss how you've maintained compliance and managed inventory in past positions, as this knowledge is crucial for the role.
