Onboarding & Integrations Specialist (Edinburgh)

Onboarding & Integrations Specialist (Edinburgh)

Full-Time 60750 - 74250 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead technical onboarding projects and support customers through their go-live journey.
  • Company: Join Modulr, a dynamic fintech company in Edinburgh.
  • Benefits: Enjoy a hybrid work model, competitive salary, and career development opportunities.
  • Other info: Collaborative team environment with opportunities for growth.
  • Why this job: Make a real impact by helping customers integrate innovative financial solutions.
  • Qualifications: Strong API knowledge and excellent customer-facing skills required.

The predicted salary is between 60750 - 74250 £ per year.

Modulr is seeking an Implementation Analyst in Edinburgh for a full-time hybrid role, with in-office four days per week.

You will own technical onboarding projects, troubleshoot, and support customers through go-live while coordinating with partners and internal teams.

You will configure Modulr’s product suite, assist with third-party integrations, and maintain accurate records in systems like Salesforce.

Strong API knowledge and customer-facing skills are essential.

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Onboarding & Integrations Specialist (Edinburgh) employer: modulrfinance

Modulr is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Edinburgh. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their roles. Our hybrid working model promotes a healthy work-life balance, while our commitment to innovation and customer success makes every day rewarding and impactful.

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Contact Details:

modulrfinance Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Onboarding & Integrations Specialist (Edinburgh)

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what modulrfinance values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges modulrfinance might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at modulrfinance!

Direct Apply to modulrfinance

Let's not forget to apply directly through the modulrfinance website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Onboarding & Integrations Specialist (Edinburgh)

Technical Onboarding
Troubleshooting
Customer Support
Project Coordination
Product Configuration
Third-Party Integrations
Salesforce

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at modulrfinance.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at modulrfinance. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at modulrfinance

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.