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For Companies At a Glance
- Tasks: Lead operations for Account Management and Partnerships, ensuring efficient processes and reporting.
- Company: Join Modulr, a forward-thinking company revolutionising embedded payments across Europe.
- Benefits: Enjoy flexible benefits, generous holidays, and a share option plan.
- Why this job: Make a real impact in a dynamic role that bridges strategy and execution.
- Qualifications: Experience in commercial operations with strong data and systems understanding.
- Other info: Collaborative culture with ongoing learning opportunities and exciting company-wide events.
The predicted salary is between 36000 - 60000 ÂŁ per year.
In office 4 days/week. If so, we would love to hear from you! Are you passionate about enabling scalable commercial execution? Do you thrive at the intersection of systems, data, and process? Do you enjoy translating strategy into operational reality?
Who We Are
Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.
What You'll Do
- Own the endâtoâend operationalisation for the Account Management and Partnerships Teams.
- Act as Rev Ops business partner to both teams.
- Ensure efficient and scalable processes are in place and build operational rigor around those processes.
- Support design and evolution of commission plans and administration of those plans.
- Manage the internal exception process for revenue reduction for customers.
- Review deals with team weekly, ensuring pipeline health and updates to leadership and FP&A.
- Establish operational processes for newly created Partnerships Team.
- Create and maintain Account Management and Partnerships reports and dashboards.
- Model partnerships programmes for revenue growth and profitability.
- Ensure Salesforce and Partner Relationship Management (PRM) tools are efficiently configured to optimise reporting and ease of input.
- Constantly review endâtoâend process for efficiencies and automation.
- Operationalise renewal management and provide modelling for larger, strategic renewals.
- Deliver GTM reporting to commercial leadership for Account Management and Partnerships.
Commercially focused, with an operational mindset. Proven experience in a role supporting commercial teams. Strong understanding of systems and data, including how they interact, and how to draw actionable insights. Excellent communication and facilitation skills. Ability to translate strategy into its operational elements to drive execution. Experience working crossâfunctionally across teams. Curiosity, and exploration of new ideas and ways of working. SAAS, FinTech, and/or payments experience.
Nice to haves
- Experience with Salesforce, Partner Relationship Management tools, Power BI, Qobra, Juro, Salesloft.
- Previous experience in a Rev Ops role.
Share Options
We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
Bonus
Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
Flexible benefits
ÂŁ1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.
Wellbeing app
Confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
Holidays
33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year's Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
Learning opportunities
Our two-day onboarding programme, ModStart, helps equip you for success. Learning doesnât stop there; weâll continue to support your development through various channels.
CompanyâWide Events
Participate in collaborative and engaging events with colleagues across the business.
Bike to work / E-bike scheme
Bike to work / E-bike scheme available.
Customer & Partnerships Operations Manager in Westminster employer: Modulr
Contact Detail:
Modulr Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customer & Partnerships Operations Manager in Westminster
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Modulr or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
â¨Tip Number 2
Prepare for the interview by understanding the companyâs mission and values. Show us how your passion for scalable commercial execution aligns with what we do. Tailor your examples to highlight your operational mindset and experience.
â¨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help you refine your answers and boost your confidence. Focus on articulating how you can translate strategy into operational reality.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows us youâre genuinely interested in being part of our team.
We think you need these skills to ace Customer & Partnerships Operations Manager in Westminster
Some tips for your application đŤĄ
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that youâre genuinely excited about enabling scalable commercial execution and how you can contribute to our mission.
Tailor Your Experience: Make sure to highlight your relevant experience in operations and partnerships. We love seeing how your background aligns with what we do, so donât be shy about showcasing your skills in systems, data, and process!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see how you translate strategy into operational reality without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, youâll get a feel for our culture while youâre at it!
How to prepare for a job interview at Modulr
â¨Know the Company Inside Out
Before your interview, make sure to research Modulr thoroughly. Understand their vision, products, and how they operate in the embedded payments space. This will not only show your enthusiasm but also help you relate your experience to their needs.
â¨Prepare for Operational Scenarios
Given the role's focus on operationalising processes, be ready to discuss specific examples from your past experiences. Think about times when you improved efficiency or managed cross-functional teams, and be prepared to explain your thought process and outcomes.
â¨Showcase Your Data Skills
Since the role requires a strong understanding of systems and data, brush up on your analytical skills. Be ready to talk about how you've used data to drive decisions in previous roles, especially in a commercial context. Mention any tools you're familiar with, like Salesforce or Power BI.
â¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the challenges the Account Management and Partnerships Teams are currently facing or how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
