Product Director in London

Are you an experienced product leader developing high performing teams that ship exceptional products? Are you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on with customer needs, payments products and distribution partnerships?

Location: London
Full-time – In office 4 days/week

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMBs to Enterprise, to grow their revenue, drive efficiencies and deliver fantastic customer experiences, by embedding payments into their products and operating systems. We do this by providing products and services which allow our clients to efficiently collect, reconcile and disburse funds instantly via a range of payment schemes, accounts, and card products, fully controllable via API.

What You'll Do

The Product Director will build, develop and lead a high-performing team of Product Managers and Product Designers, with accountability for the development, delivery and performance of our suite of products aimed at SMB, Corporate and Enterprise customers.

Your product portfolio will include:

• AP and payroll automation, supplier payments, expense management, collections and specialist travel payment product lines.
• Web-based portals for a diverse user base ranging from partners managing millions of customer accounts, treasures, financial controllers, payment ops through to independent Accountancy Practices and small business owners.
• Mobile app providing access to account and expense management.
• Public API and associated developer experience (guides, documentation & sandbox).
• Maintaining and developing 3rd party integrations into channel partners in accounting, payroll and travel inventory ecosystems.

Your role will involve:

• Working closely with the Chief Product Officer and other product leaders, co-author Modulr's product strategy and roadmap, taking ownership of the delivery and ongoing success of your product portfolio.
• Effectively partner across the organisation with senior managers in technology, commercial, ops, risk and compliance to synchronise efforts towards attainment of revenue and product goals.
• Operate and contribute as an active member of the product leadership team, embodying and championing Modulr values and driving effective cross-functional collaboration across the business.
• Provide day-to-day guidance, coaching and development for your team to execute high-quality deliverables including setting goals and objectives for your products and lead your team to execute against them.
• Accountability for the delivery of the portfolio roadmap.
• Ensuring scalable ways of working with our engineering function to prioritise requirements and deliver at pace.
• End-to-end delivery of products, ensuring all implications on teams across the business are understood and managed ahead of go-live and products are effectively launched to market.
• Ensuring internal documentation and functional product collateral is created and maintained.
• Strategically manage the ecosystem, cultivating high-level partnerships and supplier relationships that enhance our product capabilities.
• Champion data-driven decision-making, embedding rigorous KPIs and exploring AI-driven innovation to optimise product performance and customer value.

Who You Are

• Seasoned product executive, with proven track-record of delivering results by leading high performing product teams in a fast-moving business where complexity is the norm.
• Excellent command of product management discipline possessing deep expertise in technical product development, API ecosystems, and sophisticated UX design for B2B products.
• Ability to support teams in day-to-day execution whilst maintaining a long term (2 year+) strategy for a portfolio with multiple product lines.
• Commercially minded; experienced with pricing, positioning and B2B go-to-market.
• Comfortable working in a regulated environment; able to balance speed with operational, security and compliance requirements. Financial services experience is preferred.
• Proven people leader including hiring, mentoring and developing high-performing teams.
• Outstanding communication and stakeholder engagement and relationship skills across C-level customers, partners and suppliers.
• Operates with high autonomy, combining meticulous attention to detail, deep analysis with the ability to navigate ambiguity.
• A curious mindset and drive to explore how AI can make a real difference.

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.
• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year's Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn't stop there; we'll continue to support your development through various channels.
• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme.

ModInclusion

At Modulr, we're committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it's the right thing for our people, our business, and the community we operate in.