At a Glance
- Tasks: Lead a dynamic IT team and tackle exciting tech challenges in embedded payments.
- Company: Join a fast-scaling tech company with a focus on innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible benefits, 33 days off, and a share option plan.
- Why this job: Shape the future of tech while mentoring others and driving impactful projects.
- Qualifications: Experience in leading IT teams and strong troubleshooting skills required.
- Other info: Diverse and inclusive culture with excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced IT professional with a passion for leading teams and driving impactful projects? Do you thrive in a fast-scaling tech environment, enjoy solving complex problems, and want to shape the future of embedded payments? If so, we’d love to hear from you.
- Lead and mentor a team of IT professionals, fostering a collaborative and high-performance culture.
- Oversee the provisioning of hardware, software, and access for new hires, ensuring a seamless onboarding experience.
- Act as the primary on-site IT presence, providing hands-on support and guidance to both your team and end-users.
- React promptly to ad-hoc onsite support requests as and when required, ensuring minimal disruption to business operations.
- Manage and prioritise help desk requests, ensuring tickets are resolved efficiently and to a high standard.
- Troubleshoot and resolve complex hardware, software, and connectivity issues, both in person and remotely.
- Drive project work, from conception through to delivery, including the rollout of new tools, SSO integrations, and automation initiatives aligned with best-practice standards.
- Coordinate and support IT projects, ensuring milestones are met and stakeholders are kept informed.
- Oversee identity, access, and endpoint configuration across Intune, Entra ID (Azure AD), and M365.
- Create and maintain high-quality documentation for technologies, workflows, and processes to support effective knowledge sharing within the team.
- Monitor, collect, and analyse data to report on the health of systems and identify areas for improvement.
- Share insights and propose improvements to optimise IT processes and enhance the overall end-user experience.
- Support and maintain meeting room infrastructure and software.
Who You Are
- Demonstrated experience leading or mentoring IT teams.
- Strong troubleshooting skills across hardware (Windows, macOS, peripherals, AV equipment) and software (cloud-based tools, SaaS platforms).
- A curious mindset and drive to explore how AI can make a real difference.
- Passion for learning and a desire to develop both yourself and your team.
- Comfort working in a scaling business, where time is critical and change is frequent.
- An academic background in technology or business (beneficial but not essential).
- Ambition to work in a high-growth tech company.
Nice to haves
- Experience automating tasks using scripting languages such as Python, PowerShell, or Bash, and exposure to automation/orchestration platforms.
- Familiarity with standards such as ISO27001, Cyber Essentials, or the NIST Cybersecurity Framework.
- IT certifications (e.g. CompTIA A+, Microsoft, ITIL).
- Experience supporting cloud-based infrastructure.
- Exposure to endpoint management tools (e.g. Intune, JAMF).
What We Offer
- Company Share Option Plan (CSOP).
- Annual discretionary bonus.
- Flexible benefits allowance (£1000).
- Wellbeing app with company-funded hours.
- 33 days annual leave (including bank holidays) plus your birthday off.
- Two-day onboarding programme and ongoing learning opportunities.
- Bike to work / E-bike scheme.
Mod Inclusion
We’re committed to building a diverse, equitable, and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds.
Systems Administrator – Team Lead employer: Modulr Finance Limited
Contact Detail:
Modulr Finance Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator – Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in embedded payments or similar fields. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past projects and achievements. When you get the chance to meet potential employers, this can really set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. You never know what opportunities might be available!
✨Tip Number 4
Prepare for interviews by practising common questions and scenarios related to team leadership and troubleshooting. We want to see how you handle real-life challenges, so think of examples that showcase your problem-solving skills.
We think you need these skills to ace Systems Administrator – Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Systems Administrator – Team Lead role. Highlight your leadership experience and any relevant IT projects you've managed, as we love to see how you can drive impactful projects.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of complex problems you've solved in the past. We want to know how you approach challenges, especially in a fast-scaling tech environment like ours.
Be Authentic: Let your personality shine through in your written application. We value a curious mindset and a passion for learning, so share what excites you about technology and how you envision contributing to our team.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Modulr Finance Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around hardware and software troubleshooting. Be ready to discuss your experience with Windows, macOS, and cloud-based tools, as well as any automation you've done using scripting languages like Python or PowerShell.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've mentored others or fostered a collaborative environment. Highlight any projects where you drove a team towards success, and don’t forget to mention how you handle challenges within a team setting.
✨Prepare for Scenario Questions
Expect questions that ask how you would react in specific situations, such as managing help desk requests or responding to ad-hoc support needs. Think through your past experiences and be ready to explain your thought process and the outcomes of your actions.
✨Demonstrate Your Curiosity
This role values a curious mindset, especially regarding AI and tech advancements. Be ready to discuss how you've explored new technologies or processes in the past and how you envision leveraging AI to improve IT operations. Showing enthusiasm for learning can set you apart!