Product Manager - Travel

Are you an experienced product manager that ships exceptional products? Are you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on with customer needs, payments products and distribution partnerships? If so, we would love to hear from you!

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMBs to Enterprise, to grow their revenue, drive efficiencies and deliver fantastic customer experiences, by embedding payments into their products and operating systems. We do this by providing products and services which allow our clients to efficiently collect, reconcile and disburse funds instantly via a range of payment schemes, accounts, and card products, fully controllable via API.

The Product Manager for Travel will build, develop and lead Modulr’s proposition for the travel market. You will be accountable for the development, delivery and performance of our payment products for different market segments including travel intermediaries such as Online Travel Agents, Travel Management Companies, Tour Operators and wholesale aggregators as well as hotels and airlines. You’ll develop a deep understanding of end-to-end booking and payment journeys, methods of payment and preferences. You’ll use the insights to investigate, test and develop innovative solutions that create value across the whole travel ecosystem by increasing operational efficiencies, lowering costs and accelerating time to payment.

Your role will involve:

• Evolution of our travel payments product including APIs, dashboards and portals, reports, partner integrations and payment methods (cards, account to account payments and alternatives), creating ROI driven roadmaps that address your target customer needs and tie back to business goals and strategy.
• You will be responsible for the end-to-end lifecycle of your product suite, including product discovery, design, build and launch.
• Supporting the CPO and Product Director you will input into business strategy and clearly communicate your roadmaps and the value proposition of your products.
• Operating as Product Owner within your squad ensuring that product designs and specifications address customer requirements.
• In collaboration with the Engineering Manager, complete epics and user stories including clear acceptance criteria.
• Support the development of scalable ways of working within the team to deliver at pace.
• Ensuring end-to-end delivery of products and that all implications on teams across the business (sales, ops, risk and compliance, data) are understood and addressed ahead of go-live.
• Ensuring internal documentation and functional product collateral is created and maintained.
• Ensuring effective launch and market traction of new and existing products by collaborating with sales, demand generation and product marketing.
• Active development and management relationships with key partners that embed Modulr services and products in their platforms and workflows.
• Accountability for the ongoing regular assessment of your products against agreed metrics and KPIs.
• Understanding costs of your product set and working with the wider team to input into pricing strategies.

Who You Are

A seasoned product professional, with proven track record of delivering results by shipping valuable features and scaling your products' commercial performance. You have an excellent command of product management discipline possessing deep expertise in technical product development, API ecosystems, and sophisticated UX design for B2B products. Proven ability to work effectively in context of customer engagements (requirements gathering, user testing, product pitching), product development (product design, working with engineering teams) and strategy. You are comfortable working in a regulated environment; able to balance speed with operational, security and compliance requirements. Financial services experience is preferred. You have outstanding communication and stakeholder engagement and relationship skills across C-level customers, partners and suppliers. You operate with high autonomy, combining meticulous attention to detail, deep analysis with the ability to navigate ambiguity. You have a curious mindset and drive to explore how AI can make a real difference.

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.
• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.
• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme.

Mod Inclusion

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.