Payment Operations Project Manager

Payments Operations Project Manager Edinburgh, London About Us At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, across the UK and Europe to efficiently pay-in, collect, and disburse funds instantly via a range of payment schemes, accounts, and card products. We have an industry-leading API platform with comprehensive online tools and access to meet the demands of business payments. Our market approach includes: Core Business Payments : Connecting customers to our expanding network of accounting and payroll platforms like Sage, Xero, BrightPay, and IRIS to automate payments. Vertical Solutions : Targeting industry verticals such as Travel, Lending, and Wage Advance, which connect their IT platforms directly to our APIs and webhooks. We are deeply integrated into the payment ecosystem, participating in Faster Payments and Bacs in the UK, holding settlement accounts at the Bank of England, and connecting via CHAPS, Open Banking, SEPA, SWIFT, and multi-currency account issuance. We are also principal issuing members of Visa and Mastercard across the UK and Europe. Our regulatory permissions include being an Authorised Electronic Money Institution (AEMI) in the UK and the Netherlands, supervised by the FCA and De Nederlandsche Bank respectively. Our founding team brings extensive industry experience. Backed by major investors like PayPal, FIS, Blenheim Chalcot, General Atlantic, Frog Capital, and Highland Europe, we now employ over 400 staff across London, Edinburgh, Amsterdam, and Mumbai. Modulr Values Building the extraordinary; going that extra mile. Owning the opportunity; being passionate and proud of your work. Moving at pace; achieving goals faster with support. Achieving together; working collaboratively as a Modulite. The Team Our teams are based in Edinburgh, London, Amsterdam, and Mumbai. We operate an office-first policy, requiring colleagues to be in-office at least 4 days per week, with some roles possibly requiring 5 days. The Role As a Payments Operations Project Manager, you will lead high-impact initiatives across the payments lifecycle, focusing on operational efficiency, regulatory compliance, new payment capabilities, and seamless service delivery. This role intersects operations, technology, compliance, and product teams. Key Responsibilities Lead and manage cross-functional projects related to payment operations, including process improvements, system upgrades, and regulatory initiatives. Collaborate with Product, Compliance, Engineering, and external partners to implement scalable and compliant safeguarding, reconciliation, and payment solutions. Drive continuous improvement in payment processing, exception handling, reconciliation, and settlement processes. Manage operational readiness for new product launches, partner integrations, or market expansions. Identify operational risks and work with stakeholders to design controls and mitigation strategies. Develop and maintain project plans, timelines, and documentation to ensure timely delivery aligned with business goals. Analyze payment data and KPIs to identify trends, performance gaps, and areas for optimization. About You Proven experience (5+ years) in payments, fintech, or financial services, preferably in operational or project management roles. Strong understanding of the payments ecosystem: faster payments, Bacs, CHAPS, SEPA, SWIFT, card payments, and emerging real-time rails. Excellent project management skills; certifications like PMP, PRINCE2, or Agile are a plus. Data-driven with analytical and problem-solving skills. Effective communicator capable of working cross-functionally and influencing stakeholders. Experience with compliance, risk, or regulatory aspects such as safeguarding or CASS 15 is highly desirable. Comfortable working in a fast-paced, scale-up environment with shifting priorities. What Can Modulr Offer You? Join a diverse, collaborative team across Edinburgh, London, Amsterdam, and India. We foster a friendly, challenging, and rewarding culture, supporting your growth as we scale. Share Options Incentive Scheme Company Bonus : Rewards linked to our collective success. Flexible benefits : £1000 to spend on health, wellness, and lifestyle benefits, including private medical, gym memberships, and health checks. Perkbox : Discounts and freebies on various products/services. Holiday : 33 days (including bank holidays) plus your birthday off. Learning Opportunities : Onboarding via ModStart and ongoing development through various channels. Company Events : Participate in team-wide events throughout the year. Workspace : State-of-the-art offices in Edinburgh, London, and Amsterdam, with a preference for 4+ days in-office work. Bike to Work/E-bike Scheme ModInclusion We are committed to building a diverse and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applicants from diverse backgrounds. By submitting your CV, you agree that we may process your data for recruitment purposes, including contacting you and sharing with hiring managers. You can request removal from our database at any time by emailing peopleops@modulrfinance.com. #J-18808-Ljbffr