Product Manager, Payments in London

Are you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands‐on experience working in the embedded payments space? Do you want to have the opportunity to thrive in a critical Product Management role and directly impact a high‐growth business? If so, we would love to hear from you!

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay‐in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.

What You'll Do

• The Product team is a core part of Modulr and works cross‐functionally with all teams across the business and this role is going to be part of product team responsible for our expansion to the US.
• Be an intrinsic member of assigned agile squads, representing product and driving the timely execution of your roadmap whilst managing product incidents, support requests and engineering initiatives.
• Work with both internal and external stakeholders to elicit comprehensive business requirements and execute technical designs and specifications that address these requirements.
• Define high‐quality epic and user story definitions with clear acceptance criteria.
• Ensure scalable ways of working with our engineering function to prioritise requirements and deliver at pace each sprint.
• Ensure end‐to‐end delivery of products, working cross‐functionally to understand and manage all implications on teams across the business ahead of go‐live.
• Ensure internal documentation and functional product collateral is created and maintained.
• Develop an understanding of the value proposition of the products you manage, their positioning in each of our target markets and how they solve our customers' problems.
• Effectively use data to inform prioritisation and drive decision‐making.
• Develop a clear understanding of the costs of your products and input into pricing strategies.
• Actively manage key supplier relationships for your products.
• Establish the performance and scalability of your products against KPIs, including ensuring issues are triaged and resolved in a timely manner and responding to changes in market and client demands.
• Work closely with the wider product and marketing team to ensure we successfully package products to solve problems for our customers.

Who You Are

• Deep expertise in business analysis and/or technical product development.
• Experience building payments products is a key requirement, with a preference for direct experience with payment schemes/gateways.
• Exceptional attention to detail and analytical skills, with commercial acumen to harness data‐driven insights to inform prioritisation and decision‐making.
• Experience driving forward cross‐functional change, pro‐actively taking initiative.
• Outstanding communication and stakeholder management skills, with experience liaising with external stakeholders.
• A strong work ethic, entrepreneurial mindset, and willingness to roll‐up sleeves, focusing on solutions and outcomes rather than problems and process.

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits – £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.
• Wellbeing app – confidential, on‐demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company‐funded hours and top‐up options available.
• Holidays – 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year's Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities – Our two‐day onboarding programme, ModStart, helps equip you for success. Learning doesn't stop there; we'll continue to support your development through various channels.
• Company‐Wide Events – Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E‐bike scheme.

ModInclusion

At Modulr, we're committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it's the right thing for our people, our business, and the community we operate in.