Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with inquiries and ensure top-notch service resolution.
- Company: Leading embedded payments provider in vibrant Edinburgh.
- Benefits: Competitive pay, share options, generous holiday allowance, and a focus on diversity.
- Why this job: Join a dynamic team dedicated to delivering exceptional customer experiences.
- Qualifications: Strong communication skills and keen attention to detail.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading embedded payments provider in Edinburgh is seeking a proactive Customer Support Specialist. You will handle customer inquiries, ensuring effective resolution while collaborating with your team to enhance service quality. This role requires excellent communication skills and attention to detail.
The company offers competitive benefits, including share options, a generous holiday allowance, and a commitment to diversity and inclusion. Join a dynamic team focused on delivering outstanding customer experiences.
Customer Support Specialist - Embedded Payments & Growth employer: Modulr Finance Limited
Contact Detail:
Modulr Finance Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist - Embedded Payments & Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you'd handle tricky situations and be ready to share your thought process with the interviewers.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and listen actively. This will demonstrate your ability to connect with customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Support Specialist - Embedded Payments & Growth
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling customer inquiries, make sure your written application showcases your excellent communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Pay Attention to Detail: Attention to detail is key in this position. When crafting your application, double-check for any typos or errors. A polished application reflects your commitment to quality and professionalism.
Highlight Your Team Spirit: We love collaboration at StudySmarter! Make sure to mention any experiences where you've worked as part of a team to enhance service quality. This will show us that you're a proactive team player ready to contribute.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Modulr Finance Limited
✨Know the Company Inside Out
Before your interview, do some homework on the embedded payments provider. Understand their services, values, and recent developments. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
As a Customer Support Specialist, communication is key. Prepare examples of how you've effectively resolved customer inquiries in the past. Use clear and concise language during the interview to demonstrate your ability to communicate well.
✨Highlight Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss situations where your keen eye for detail made a difference in resolving an issue or improving service quality. This will reinforce your fit for the position.
✨Emphasise Team Collaboration
The job involves working closely with a team. Share experiences where you collaborated successfully with others to enhance customer service. This will illustrate your ability to work in a dynamic team environment, which is essential for this role.
