At a Glance
- Tasks: Create and manage engaging content for online communities across social media platforms.
- Company: Join ModSquad, a vibrant team focused on community management and digital engagement.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Exciting chance to work with innovative tools and collaborate with global teams.
- Why this job: Make a real impact by connecting with diverse communities and enhancing their online experiences.
- Qualifications: Experience in social media management and strong communication skills are essential.
The predicted salary is between 35000 - 45000 € per year.
We Could Use Someone Like You in Our Crew.
Overview:
Do you have a creative mind as well as a deep understanding of online communities? ModSquad is seeking an experienced Community Management Consultant with knowledge and passion for Social Media platforms. As a ModSquad Community Management Consultant, you will work closely with our clients as well as the global ModSquad team. You will be imperative in building, maintaining, improving, and empowering our clients and their digital communities.
What You’ll Do:
- Brainstorm activities, opportunities, and content to inspire or grow community (long term and campaign based)
- Design and execute the weekly and quarterly content calendars, engagement scripts, and strategy plans
- Create and report KPI’s to the development team, and build reports that showcase performance, trends, and opportunity
- Manage and respond to customers through social media tools (native and third party) including, but not limited to, Sprout Social, TikTok Studio, Meta Business Manager
- Learn and explore new tools and platforms that improve workflow and client objectives.
- Work closely, efficiently, and effectively with the client and internal teams (communication is daily)
- Develop practices and improvements, or build upon and help improve current methods of operation (from social media management and community management and improving social ROI, to engagement and content moderation and digital experience)
- Handle occasional community crises or troubleshoot escalations
- Familiarity with GDPR, HIPAA, PII, and Trust & Safety policies that impact how we interact with digital customers and communities
What We’re Looking For:
- Be a proactive, self-starter and independent contributor with follow-through on all initiatives
- Have strong problem-solving, creative writing, and editorial skills
- Showcase strong communication skills (and feel comfortable with communicating the good and the bad)
- Engage confidently with internal and external partners on video and voice calls
- Enjoy engaging and developing a broad range of people, communities, clients, and trends
- Have active and professional experience with Facebook, Instagram, YouTube, TikTok, Threads, X
- Be able to execute on community initiatives, measure results, and modify programs based on feedback
- Retain and demonstrate excellent organization and time-management skills and schedule to hit deliverable deadlines
- Be a creative copywriter who understands the balance between professionalism and meta, fun community initiatives
- Be knowledgeable and passionate about niche communities
Desired skills and pluses:
- Bachelor’s degree or equivalent work experience, with a minimum of 4 years in Social or Community management experience
- The position requires excellent verbal and written skills, someone who is excited about social media and content creation, and has the ability to communicate, collaborate, and support effectively
- Experience managing ambassador/MVP programs
- Knowledge of setting up third-party filters and native tools for engagement and moderation including keywords in Meta, creator care more in TikTok
Please ensure your Linkedin profile or resume showcases your professional social media or community management experience. We also welcome samples of any social content or blog articles you have crafted on behalf of a brand.
About ModSquad:
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
Ready to Join?
Join ModSquad and level up your tech career, one cheerful solution at a time! Hit Apply and let’s talk!
Community Management Consultant - Polish / English Speaker employer: ModSquad
At ModSquad, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Community Management Consultant, you'll enjoy flexible working arrangements, opportunities for professional growth, and the chance to collaborate with a diverse team dedicated to innovation in digital community management. Join us in our dynamic environment where your creativity and expertise will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Community Management Consultant - Polish / English Speaker
✨Tip Number 1
Get your LinkedIn profile sorted! Make sure it highlights your community management experience and showcases any cool projects you've worked on. A strong online presence can really catch the eye of recruiters.
✨Tip Number 2
Network like a pro! Reach out to people in the industry, join relevant groups, and engage in conversations. You never know who might have a lead on your dream job or can give you insider tips.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to community management. Think about how you’d handle crises or boost engagement – showing your problem-solving skills can set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take that extra step.
We think you need these skills to ace Community Management Consultant - Polish / English Speaker
Some tips for your application 🫡
Show Off Your Community Skills:Make sure to highlight your experience with online communities in your application. We want to see how you've engaged and grown communities in the past, so share specific examples that showcase your creativity and problem-solving skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand what we’re looking for and can connect their experiences to our needs.
Include Relevant Samples:If you’ve got any social media content or blog articles you’ve created, don’t hesitate to include them! We appreciate seeing your work firsthand, as it gives us a better idea of your style and capabilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at ModSquad
✨Know Your Communities
Before the interview, dive deep into the online communities relevant to the role. Familiarise yourself with the latest trends, challenges, and opportunities within these spaces. This will not only show your passion but also your proactive approach to community management.
✨Showcase Your Creativity
Prepare examples of past campaigns or content you've created that inspired community engagement. Be ready to discuss your creative process and how you measure success. This will highlight your ability to brainstorm and execute effective strategies.
✨Master the Tools
Brush up on the social media tools mentioned in the job description, like Sprout Social and Meta Business Manager. If possible, demonstrate your familiarity with these platforms during the interview. This shows you're not just a talker but someone who can hit the ground running.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since communication is key in this role, be prepared to engage in a mock conversation or role-play scenario. This will help you feel more at ease and showcase your strong communication skills.
