At a Glance
- Tasks: Onboard new accounts and drive feature adoption for Modo Energy's data platform.
- Company: Modo Energy, a leader in powering the energy transition.
- Benefits: Hybrid work model, equity options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and sustainability.
- Why this job: Be the go-to expert for customers and make a real impact in the energy sector.
- Qualifications: Experience in customer success and strong communication skills.
The predicted salary is between 50000 - 65000 Β£ per year.
Modo Energy is a data platform powering the energy transition for investors, developers and operators.
A Customer Success professional will onboard new accounts to the Modo Energy Terminal, driving feature adoption and becoming the expert customers turn to for product and methodology questions.
You will run training sessions, monitor account health, feed insights back to product, and collaborate with the account management team to ensure seamless support across a growing portfolio.
Energy Data SaaS: Customer Success Manager (Hybrid + Equity) employer: Modo Energy
Modo Energy is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about the energy sector and SaaS solutions. With competitive compensation, equity options, and a hybrid work model, employees are empowered to thrive while enjoying a healthy work-life balance. The company prioritises professional growth, offering ample opportunities for development and collaboration within a supportive team environment in the vibrant Greater London area.