At a Glance
- Tasks: Build strong client relationships and drive account growth in the energy sector.
- Company: Join Modo Energy, a fast-growing data platform revolutionising the energy transition.
- Benefits: Top compensation, equity for all, and flexible hybrid working.
- Other info: Work with industry leaders and enjoy exceptional career growth opportunities.
- Why this job: Be part of a high-performance team making a real impact in the global energy market.
- Qualifications: 4+ years in account management or customer success, ideally in SaaS or energy.
The predicted salary is between 60000 - 80000 £ per year.
About Modo Energy
The energy transition is the biggest infrastructure buildout in human history. Modo Energy is the data platform at the centre of it. We build the benchmarking, forecasting, and valuation tools that the world’s most serious energy investors, developers, and operators depend on to make decisions. If a battery gets financed, built, or traded anywhere in the world, there’s a good chance Modo data was in the room. Founded in 2019, we’re 75+ people across London, New York, Sydney, and Madrid; $30M Series B, AI-native, and moving fast. This is a rare chance to join a category-defining company at the moment it’s scaling globally.
The role
We are looking for an entrepreneurial Account Manager with start-up and/or SaaS experience. This role is critical in bridging the gap between our software development teams and our end users. You will act as a trusted advisor to clients, helping them navigate complexity and translate their business needs into impactful outcomes through our platform. If you’re passionate about the energy industry and driven to deliver outstanding outcomes for our customers, we’d love to hear from you.
Responsibilities
- Build and maintain strong, lasting relationships with clients, including developers, utilities, and funds, supporting them in integrating Modo Energy’s solutions into their strategic decision-making processes while identifying upsell and cross-sell opportunities to drive account growth.
- Serve as the primary point of contact for a portfolio of clients, focusing on account growth, retention, and achieving revenue targets.
- Guide customers in using Modo Energy’s software suite to construct long-term power market scenarios, leveraging your expertise in power markets, while helping clients navigate and interpret complex results and resolving troubleshooting issues.
- Collaborate with team leadership to coordinate resources and support strategic initiatives across the user base, ensuring alignment with client goals and product team insights.
- Gather and communicate client feedback and pain points to the product team, contributing to continuous improvement and the product roadmap.
- Oversee the integration of Modo Energy’s software suite into client operations, ensuring smooth adoption, proactively monitoring account health, and taking steps to prevent and resolve potential issues.
- Understand client pain points and convey these back to the product teams to refine product roadmaps according to user needs.
- Monitor, track, and report on health of software accounts, taking proactive steps to anticipate and resolve incidents before escalation.
- Implement initiatives to promote Modo Energy’s software community within the region and foster client engagement.
Qualifications
- 4+ years of experience in customer success, account management, or sales, ideally within a SaaS, energy, or tech environment.
- Experience in roles where you have carried a revenue target or have been involved in driving account growth is a key requirement.
- Deep interest and knowledge of SaaS products; interest/experience in power markets/energy transition is a plus.
- Excellent communication skills, capable of explaining complex topics to both technical and non-technical audiences across different seniority levels.
- Strong process management skills, with experience in leading and delivering time-critical projects.
- Confident stakeholder management abilities, able to collaborate cross-functionally to drive new initiatives.
- Self-starter with a creative problem-solving approach.
- Proven ability to analyze, interpret, and derive insights from complex quantitative data.
Preferred Skills:
- Familiarity with CRM and customer success platforms to monitor client health and track account growth opportunities.
What You Can Expect From Us
At Modo Energy, we believe that exceptional work deserves exceptional reward. We’re a high-performance team; ambitious, collaborative, and genuinely motivated by the scale of what we’re trying to build. You’ll have real ownership from day one, work alongside some of the brightest people in the industry, and be part of a company that’s defining a new category in the global energy market. We’re hybrid: everyone works Tuesday to Thursday in office, with Monday and Friday flexible. We offer top-of-market compensation, equity for every employee, and the space to take your career wherever you want it to go. We’re looking for people who want to do the best work of their careers. If that’s you, we want to talk.
Account Manager employer: Modo Energy
Modo Energy is an exceptional employer that champions innovation and collaboration in the rapidly evolving energy sector. With a hybrid work model, competitive compensation, and equity for all employees, we empower our team to take ownership of their careers while working alongside industry leaders. Join us in shaping the future of energy with a company that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the energy sector. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Account Manager role at Modo Energy.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in SaaS and the energy transition. Share specific examples of how you've driven account growth or solved complex client issues.
✨Tip Number 3
Be proactive! If you see a job opening at Modo Energy, don’t just wait for the perfect moment. Reach out directly to someone in the company, express your interest, and ask about the role. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use it as an opportunity to reiterate your passion for the role and how you can contribute to Modo Energy's mission. It keeps you fresh in their minds!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in customer success or account management, especially within SaaS or energy sectors. We want to see how your skills align with what we do at Modo Energy!
Showcase Your Passion:Let your enthusiasm for the energy industry shine through in your application. Share any relevant experiences or projects that demonstrate your interest in power markets and the energy transition. We love candidates who are genuinely excited about what we’re building!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your achievements and how they relate to the role. We appreciate a well-structured application that makes it easy for us to see your potential.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Modo Energy!
How to prepare for a job interview at Modo Energy
✨Know Your Stuff
Make sure you understand Modo Energy's platform and the energy transition landscape. Familiarise yourself with their tools and how they help clients make decisions. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Experience
Prepare to discuss your previous roles in account management or customer success, especially in SaaS or energy sectors. Highlight specific examples where you've driven account growth or resolved client issues, as this aligns perfectly with what Modo Energy is looking for.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your understanding of the role and the company. Inquire about their current challenges in client engagement or how they envision the future of their software suite. This shows you're thinking strategically about the position.
✨Be a Problem Solver
Emphasise your creative problem-solving skills during the interview. Share instances where you've navigated complex situations or helped clients overcome obstacles. Modo Energy values self-starters who can think on their feet and provide impactful solutions.
