At a Glance
- Tasks: Build relationships with clients and help them integrate our energy solutions for impactful outcomes.
- Company: Join Modo Energy, a fast-growing data platform at the heart of the energy transition.
- Benefits: Top compensation, equity for all, and flexible hybrid working.
- Other info: Real ownership from day one and opportunities for career growth.
- Why this job: Be part of a high-performance team shaping the future of the global energy market.
- Qualifications: 4+ years in account management or customer success, ideally in SaaS or energy.
The predicted salary is between 60000 - 80000 £ per year.
About Modo Energy
The energy transition is the biggest infrastructure buildout in human history. Modo Energy is the data platform at the centre of it. We build the benchmarking, forecasting, and valuation tools that the world’s most serious energy investors, developers, and operators depend on to make decisions. If a battery gets financed, built, or traded anywhere in the world, there’s a good chance Modo data was in the room. Founded in 2019, we’re 75+ people across London, New York, Sydney, and Madrid; $30M Series B, AI-native, and moving fast. This is a rare chance to join a category-defining company at the moment it’s scaling globally.
The role
We are looking for an entrepreneurial Account Manager with start-up and/or SaaS experience. This role is critical in bridging the gap between our software development teams and our end users. You will act as a trusted advisor to clients, helping them navigate complexity and translate their business needs into impactful outcomes through our platform. If you’re passionate about the energy industry and driven to deliver outstanding outcomes for our customers, we’d love to hear from you.
Responsibilities
- Build and maintain strong, lasting relationships with clients, including developers, utilities, and funds, supporting them in integrating Modo Energy’s solutions into their strategic decision-making processes while identifying upsell and cross-sell opportunities to drive account growth.
- Serve as the primary point of contact for a portfolio of clients, focusing on account growth, retention, and achieving revenue targets.
- Guide customers in using Modo Energy’s software suite to construct long-term power market scenarios, leveraging your expertise in power markets, while helping clients navigate and interpret complex results and resolving troubleshooting issues.
- Collaborate with team leadership to coordinate resources and support strategic initiatives across the user base, ensuring alignment with client goals and product team insights.
- Gather and communicate client feedback and pain points to the product team, contributing to continuous improvement and the product roadmap.
- Oversee the integration of Modo Energy’s software suite into client operations, ensuring smooth adoption, proactively monitoring account health, and taking steps to prevent and resolve potential issues.
- Understand client pain points and convey these back to the product teams to refine product roadmaps according to user needs.
- Monitor, track, and report on health of software accounts, taking proactive steps to anticipate and resolve incidents before escalation.
- Implement initiatives to promote Modo Energy’s software community within the region and foster client engagement.
Qualifications
- 4+ years of experience in customer success, account management, or sales, ideally within a SaaS, energy, or tech environment.
- Experience in roles where you have carried a revenue target or have been involved in driving account growth is a key requirement.
- Deep interest and knowledge of SaaS products; interest/experience in power markets/energy transition is a plus.
- Excellent communication skills, capable of explaining complex topics to both technical and non-technical audiences across different seniority levels.
- Strong process management skills, with experience in leading and delivering time-critical projects.
- Confident stakeholder management abilities, able to collaborate cross-functionally to drive new initiatives.
- Self-starter with a creative problem-solving approach.
- Proven ability to analyze, interpret, and derive insights from complex quantitative data.
Preferred Skills:
- Familiarity with CRM and customer success platforms to monitor client health and track account growth opportunities.
What You Can Expect From Us
At Modo Energy, we believe that exceptional work deserves exceptional reward. We’re a high-performance team; ambitious, collaborative, and genuinely motivated by the scale of what we’re trying to build. You’ll have real ownership from day one, work alongside some of the brightest people in the industry, and be part of a company that’s defining a new category in the global energy market. We’re hybrid: everyone works Tuesday to Thursday in office, with Monday and Friday flexible. We offer top-of-market compensation, equity for every employee, and the space to take your career wherever you want it to go. We’re looking for people who want to do the best work of their careers. If that’s you, we want to talk.
Account Manager employer: Modo Energy - USA
Modo Energy is an exceptional employer that champions innovation and collaboration in the rapidly evolving energy sector. With a hybrid work model and a commitment to employee growth, we offer competitive compensation, equity for all staff, and the opportunity to work alongside industry leaders in a dynamic environment. Join us to make a meaningful impact while advancing your career in a company that values your contributions and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work at Modo Energy or similar companies. Use LinkedIn to connect and engage with them; you never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by understanding Modo Energy's products inside out. Familiarise yourself with their software suite and think about how you can help clients integrate these solutions into their operations. Show them you're not just another candidate, but someone who can add real value!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Account Manager. Highlight your past successes in account growth and customer success, and be prepared to discuss how you can tackle client pain points effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Modo Energy team!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in customer success or account management, especially within SaaS or the energy sector. We want to see how your skills align with what we’re looking for!
Showcase Your Passion:Let your enthusiasm for the energy industry shine through in your application. Share any relevant experiences or projects that demonstrate your interest in power markets and the energy transition. We love candidates who are genuinely excited about what we do!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your achievements and how they relate to the role. We appreciate a well-structured application that makes it easy for us to see your potential.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Modo Energy!
How to prepare for a job interview at Modo Energy - USA
✨Know Your Stuff
Before the interview, dive deep into Modo Energy's platform and the energy transition landscape. Familiarise yourself with their products and how they impact clients in the power market. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples of how you've successfully managed client relationships in the past, especially in a SaaS or tech environment. Highlight your ability to understand client pain points and how you've addressed them.
✨Be Ready to Discuss Data
Since the role involves interpreting complex quantitative data, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decisions or improve client outcomes. This will demonstrate your capability to handle the technical aspects of the job.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in Modo Energy's future and how you can contribute. Inquire about their product roadmap, client engagement strategies, or how they measure account health. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
