Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to ensure smooth daily operations and exceptional service.
- Company: Join Manheim, a key player in the automotive auction industry, known for operational excellence.
- Benefits: Enjoy a supportive work culture, opportunities for growth, and a focus on diversity and inclusion.
- Why this job: Be part of a family-like team that values learning, fun, and continuous improvement.
- Qualifications: Bring leadership experience, strong communication skills, and a passion for results.
- Other info: This is a permanent, full-time role based in Colchester, closing soon!
The predicted salary is between 36000 - 60000 £ per year.
This is a Permanent , Full Time vacancy that will close in 23 days at 23:59 BST .
The Role
Operations Manager
Location: Colchester
About Us
At Manheim, our Operations Team plays a vital role in the success of our auctions. We manage key activities such as vehicle movements, inspections, VCP, and imagery. Our team ensures smooth daily operations, supports successful sales, and consistently delivers high standards of customer service and operational excellence.
What You Will Be Doing
As an Operations Manager at Manheim, you’ll lead a high-performing team to ensure smooth and efficient daily operations, supporting vehicle inspections, movement, and auction readiness. You’ll play a key role in delivering exceptional service, driving productivity, and continuously improving our processes.
Your key responsibilities will include:
- Managing the Operations team and ensuring the right resources are in place to meet vehicle inspection SLAs.
- Overseeing online performance, quality, and productivity to meet Manheim standards.
- Monitoring and improving inspection quality and workflow across all operational areas.
- Ensuring effective coordination between functions like Inspections, Recon, Valet, and Storage.
- Supporting the smooth integration of Inspection and Manheim Assured services.
- Handling all people management activities including training, development, and performance reviews.
- Leading regular team meetings and ensuring effective communication across the department.
- Identifying and implementing improvements to boost online activity, revenue, and efficiency.
- Ensuring Health & Safety compliance and training is completed across the site.
- Collaborating with Sales and Buyer Services to ensure accurate and up-to-date stock management.
What We’re Looking For
We’re seeking an experienced and motivated Operations Manager with strong leadership skills and a passion for delivering results. The ideal candidate will bring:
- Proven experience managing large teams in a fast-paced, operational or logistics environment
- Strong knowledge of working within structured procedures and compliance frameworks
- A background in customer-facing roles, with the ability to resolve issues effectively and professionally
- Solid experience in budgeting, planning, and interpreting financial data to drive performance
- Excellent communication skills – both verbal and written – with the ability to influence and engage teams
- Strong organisational and time management abilities, including workload prioritisation and delegation
- Analytical mindset with experience working to KPIs and SLAs
- A proactive, solution-focused approach and a drive for continuous improvement
Why Join Us
We are proud to be an inclusive, anti-racist and equal opportunity employer. We celebrate diversity in all its forms – gender identity, race, ethnicity, sexual orientation, religion, age, disability, neurodiversity, education and beyond. We are a place where you can be you.
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment partners and are not looking to add to our PSL. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.
Aneliese Platts
Senior Designer
“The people that work here are what sets Cox Automotive apart. We genuinely work as a team, and I feel the same level of support everywhere in the business. Working here is like a family away from home, but most importantly we have fun whilst doing it!”
Ann Fairbanks
Executive PA & Business Support
Ann Fairbanks
Executive PA & Business Support
“I wouldn’t be where I am today without Cox Automotive. The company has real culture of learning, pushing the boundaries and making YOU better. It’s all built on strong values that are more than just words, they’re acted on every single day.”
Gemma Hepple
National Operations Manager
Gemma Hepple
National Operations Manager
“In my nine years here, Cox Automotive has allowed me to learn, grow and hone my skills. There’s a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a ‘man’s’ role.”
#J-18808-Ljbffr
Operations Manager employer: Modix International
Contact Detail:
Modix International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of an Operations Manager at Manheim. Understanding their focus on vehicle inspections, team management, and operational efficiency will help you tailor your approach during interviews.
✨Tip Number 2
Highlight your experience in managing large teams within fast-paced environments. Be prepared to discuss specific examples of how you've driven productivity and improved processes in previous roles.
✨Tip Number 3
Demonstrate your analytical skills by preparing to discuss how you've worked with KPIs and SLAs in the past. Show that you can interpret financial data to drive performance and make informed decisions.
✨Tip Number 4
Research Manheim's company culture and values, especially their commitment to diversity and inclusion. Being able to align your personal values with theirs can set you apart as a candidate who truly fits their team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in fast-paced environments. Emphasise your leadership skills and any achievements related to improving processes or team performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and customer service. Mention specific examples of how you've successfully managed teams and improved workflows in previous roles.
Highlight Relevant Skills: Focus on key skills mentioned in the job description, such as budgeting, planning, and compliance. Use concrete examples to demonstrate your analytical mindset and ability to work with KPIs and SLAs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Modix International
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive productivity and improve processes.
✨Understand the Role's Key Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss how your experience aligns with managing operations, ensuring compliance, and improving inspection quality. This shows that you are not only interested but also knowledgeable about what the role entails.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your experiences clearly and effectively.
✨Demonstrate Your Analytical Mindset
Since the role requires working with KPIs and SLAs, be prepared to discuss your experience with data analysis and performance metrics. Share examples of how you've used data to drive decisions and improve operational efficiency in previous roles.