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For Companies At a Glance
- Tasks: Coordinate vehicle inspections and ensure customer requirements are met with precision.
- Company: Join Manheim Vehicle Services, a dynamic team focused on vehicle solutions and customer satisfaction.
- Benefits: Enjoy a competitive salary of £28,066 plus fantastic benefits in a supportive environment.
- Why this job: Be part of a collaborative culture that values growth, diversity, and operational excellence.
- Qualifications: Strong customer service skills, attention to detail, and proficiency in Microsoft Excel required.
- Other info: This is a permanent, full-time role with opportunities for personal and professional development.
The predicted salary is between 24000 - 32000 £ per year.
This is a Permanent, Full Time vacancy that will close in a month at 23:59 BST.
Salary: £28,066 plus a fantastic range of benefits.
About Us
At Manheim Vehicle Services, we’re more than just a vehicle preparation business — we’re a fast-moving, customer-focused team supporting everything from de-fleet to wholesale and retail-ready vehicle solutions. We operate across multiple remarketing channels and pride ourselves on delivering agile, responsive services that meet the diverse needs of our clients. Our team plays a key role in managing the vehicle journey — from initial cosmetic inspections and authorisations through to final quality checks — ensuring every vehicle meets the right standards and is ready for sale. As part of our service delivery team, you'll help coordinate this process, ensuring that customer requirements are met with precision, care and a commitment to operational excellence.
What You Will Be Doing
- Understand the specific standards and requirements for each contract, and effectively communicate these to customers and team members.
- Build strong, positive working relationships with all team members to foster a professional and enjoyable environment.
- Monitor vehicle authorisation and upgrade timelines, ensuring any overdue items are escalated and pushed through the process promptly.
- Engage directly with customers, developing strong rapport and providing excellent service.
- Accurately and efficiently process vehicle estimates and upgrade requests.
- Respond to customer inquiries, including providing additional information such as images, to support correct and timely authorisations.
What You Will Need to Succeed
- Strong customer service skills with the ability to build lasting relationships.
- Experience working within rigid regulations and procedures.
- Exceptional attention to detail.
- Excellent interpersonal and communication skills, both verbal and written.
- A good understanding of Microsoft Excel.
- Ability to learn and navigate in-house systems.
- Adaptability to evolving technologies and processes.
- Initiative and flexibility to react quickly and effectively to change.
- Strong team player with a collaborative approach.
- Excellent time management and organisational skills.
- Ability to prioritise tasks and work under pressure to meet tight deadlines.
Why Join Us
At Manheim, you’ll be part of a team that values collaboration, development, and delivering excellence to our customers. We offer opportunities to grow and thrive in a supportive and fast-moving environment. We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms – gender identity, race, ethnicity, sexual orientation, religion, age, disability, neurodiversity, education and beyond. We are a place where you can be you.
Inspections Support Coordinator employer: Modix International
Contact Detail:
Modix International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inspections Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific standards and requirements mentioned in the job description. Understanding these will help you communicate effectively with both customers and team members during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've built strong relationships in previous roles. This will demonstrate your ability to foster a positive working environment, which is crucial for this position.
✨Tip Number 3
Brush up on your Microsoft Excel skills, as proficiency in this software is essential for the role. Consider taking a quick online course or tutorial to ensure you're comfortable with the necessary functions.
✨Tip Number 4
Prepare to discuss your adaptability to evolving technologies and processes. Think of instances where you've successfully navigated change in the workplace, as this will highlight your flexibility and initiative.
We think you need these skills to ace Inspections Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Inspections Support Coordinator role. Emphasise your customer service skills, attention to detail, and any experience with regulations and procedures.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've built strong relationships in previous roles and how you can contribute to the team at Manheim Vehicle Services.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Excel and any experience with in-house systems. Discuss your adaptability to new technologies and your ability to manage time effectively under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Modix International
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Inspections Support Coordinator. Familiarise yourself with the specific standards and requirements mentioned in the job description, as this will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this role, prepare examples from your past experiences where you've successfully built relationships with customers. Highlight how you handled inquiries and provided excellent service to showcase your ability to engage effectively.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing vehicle estimates and upgrade requests, be ready to discuss situations where your attention to detail made a difference. This could include examples of how you ensured compliance with regulations or improved processes.
✨Prepare for Teamwork Questions
As a team player, you'll need to show that you can collaborate effectively. Think of instances where you've worked well within a team, especially in high-pressure situations. Be prepared to discuss how you contribute to a positive working environment.
