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- Tasks: Join our team as a Field Services Engineer, supporting clients with IT systems and connectivity.
- Company: Modern Networks is a growing IT Managed Service Provider specializing in property management and commercial businesses.
- Benefits: Enjoy 25 days annual leave, a car allowance, and a commitment to work-life balance.
- Why this job: This role offers growth opportunities and a supportive team environment with experienced colleagues.
- Qualifications: Candidates should have a desire to learn, excellent communication skills, and a full UK driving license.
- Other info: We value diversity and inclusion, hiring from various backgrounds to strengthen our team.
The predicted salary is between 28800 - 43200 £ per year.
About us
Established in 2000, Modern Networks are a growing IT Managed Service Provider (MSP) and Internet Service Provider (ISP) specialising in providing services to the property management sector and commercial businesses nationwide. We work closely with our customers to deliver a wide range of IT services from endpoint technology to connectivity and telephony. We partner with market leading providers to deliver first class services and solutions.
What we\’re looking for:
We are currently looking for a Field based IT Support Engineer to join our busy support team, to help support clients remotely and with field visits across the North Midlands area. You\’ll be supporting office IT systems including windows networks, associated cloud services, infrastructure and connectivity. The ability to work independently is key to the role, but as you’ll find out when you join our Field Services team, you’ll never be ‘on your own’, our engineers have a wealth of experience and knowledge to share and support your growth. We’ve been growing rapidly and are looking for someone who\’s willing and able to grow with us. There is plenty of opportunity for progression within the role and the company itself so if you’re looking for that next step of your career then this role could be perfect for you.
All candidates must possess:
- A desire to learn and further their skills by working towards industry recognised certifications
- Excellent written and spoken communication skills
- Extreme professionalism and personal presentation
- An ability to work independently and perform their own research
- Excellent organisational skills including the ability to manage and prioritise their workload
- As this role is field based, it is a requirement to have a full UK driving licence.
Candidates are expected to be competent in the following:
- Providing high quality 1st and 2nd line support
- All aspects of Windows desktop & application support to
- All aspects of tablet and mobile device support
- Basic network troubleshooting incl. ping and traceroute.
- Administering Microsoft Active Directory, Exchange Server & Office 365.
What you’ll get from us
- Great prospects – once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us. We love a success story – our Managing Director started with us as an engineer!
- Knowledgeable, high-achieving, experienced and fun colleagues
- A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
- Commitment to Diversity and Inclusion – we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.
- 25 days annual leave + bank holidays
- Car Allowance
- Active workplace committees (Social / Wellness)
Sounds like you?
If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at recruitment@modern-networks – we’ll arrange an informal chat about the role.
Modern Networks Ltd | Field Services Engineer employer: Modern Networks Ltd
Contact Detail:
Modern Networks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modern Networks Ltd | Field Services Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies and services that Modern Networks offers, especially in the property management sector. This knowledge will help you demonstrate your understanding of their business during any discussions.
✨Tip Number 2
Network with current or former employees of Modern Networks on platforms like LinkedIn. They can provide valuable insights into the company culture and the skills that are most valued in the role.
✨Tip Number 3
Prepare to discuss your experience with Windows networks, cloud services, and Microsoft products in detail. Be ready to share specific examples of how you've successfully supported IT systems in previous roles.
✨Tip Number 4
Show your enthusiasm for continuous learning and professional development. Mention any relevant certifications you are pursuing or plan to pursue, as this aligns with their desire for candidates who want to grow with the company.
We think you need these skills to ace Modern Networks Ltd | Field Services Engineer
Some tips for your application 🫡
Understand the Company: Take some time to research Modern Networks Ltd. Understand their services, values, and the specific role of a Field Services Engineer. This will help you tailor your application to align with their mission.
Highlight Relevant Skills: Make sure to emphasize your skills in providing 1st and 2nd line support, Windows desktop support, and network troubleshooting. Mention any experience with Microsoft Active Directory, Exchange Server, and Office 365 as these are key competencies for the role.
Show Your Desire to Learn: Express your eagerness to learn and grow within the company. Mention any industry-recognized certifications you are working towards or plan to pursue, as this aligns with what they are looking for in a candidate.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and professionalism. Use it to explain why you are a great fit for the role and how you can contribute to the team at Modern Networks.
How to prepare for a job interview at Modern Networks Ltd
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows networks, cloud services, and mobile device support. Highlight specific examples where you've successfully troubleshot issues or implemented solutions.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. Be ready to showcase how you’ve effectively communicated with clients or team members in the past.
✨Emphasize Your Independence and Research Skills
The ability to work independently is crucial. Share examples of situations where you had to perform research or solve problems on your own, and how that led to successful outcomes.
✨Express Your Desire for Growth
Modern Networks values candidates who are eager to learn and grow. Discuss your career aspirations and how you plan to pursue industry-recognized certifications while contributing to the team.
