Modern Networks Ltd. is seeking a Service Desk Analyst to act as the first point of contact for customers, logging incidents and requests, and providing timely updates. You’ll help with software updates and general technical support while maintaining the CMDB.
The role operates on a daytime shift with regular hours, offering opportunities to grow within a supportive team. The team emphasises customer service, clear communication, and collaboration to ensure ICT infrastructure runs smoothly with
#J-18808-LjbffrService Desk Analyst - Day Shift IT Support (No Evenings) in Hitchin employer: Modern Networks Ltd
Modern Networks Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the UK. With a strong focus on employee growth, you will have the opportunity to mentor junior engineers while enhancing your own skills in a fast-paced ISP environment. The company prioritises stability and performance, ensuring that you are part of a team dedicated to continual improvement and excellence in network engineering.
