At a Glance
- Tasks: Manage customer enquiries and support Account Managers in a dynamic sales environment.
- Company: Leading IT and Communications company based in Hitchin.
- Benefits: Enjoy 25 days of annual leave plus bank holidays and great career prospects.
- Why this job: Be the first point of contact for customers and make a real difference in sales support.
- Qualifications: Experience in internal sales or customer service with strong communication skills.
- Other info: Join a vibrant team with opportunities for growth and development.
The predicted salary is between 30000 - 40000 £ per year.
A leading IT and Communications company in Hitchin is looking for a Sales Support Specialist to manage inbound enquiries from customers and support Account Managers.
Responsibilities include:
- Acting as the first point of contact for customer enquiries
- Handling operational tasks
- Responding to pricing requests
- Maintaining the CRM system
The ideal candidate will have internal sales or customer service experience, strong communication skills, and proficiency in Microsoft Office.
The role offers great career prospects and 25 days of annual leave plus bank holidays.
Sales Support Specialist — Growth & 25 Days PTO in Hitchin employer: Modern Networks Ltd
Contact Detail:
Modern Networks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist — Growth & 25 Days PTO in Hitchin
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and practice common interview questions. We want you to feel confident and ready to showcase your skills as a Sales Support Specialist.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Support Specialist — Growth & 25 Days PTO in Hitchin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Support Specialist role and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Modern Networks Ltd
✨Know the Company Inside Out
Before your interview, do some digging into the company’s background, values, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Showcase Your Communication Skills
As a Sales Support Specialist, strong communication is key. Prepare examples from your past experiences where you successfully handled customer enquiries or collaborated with team members. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Familiarise Yourself with CRM Systems
Since maintaining the CRM system is part of the job, brush up on your knowledge of popular CRM tools. If you have experience with any specific systems, be ready to discuss how you used them to improve sales processes or customer interactions.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and what success looks like in this role. This shows that you’re proactive and serious about finding the right fit for both you and the company.