At a Glance
- Tasks: Triage, troubleshoot, and resolve incidents for ISP and Science Park customers.
- Company: Join Modern Networks Ltd, a leading service provider in the UK.
- Benefits: Growth opportunities, training, and a supportive team environment.
- Other info: Dynamic role with hands-on experience and career advancement potential.
- Why this job: Make a real difference in tech support while developing your skills.
- Qualifications: Basic networking knowledge and a passion for problem-solving.
The predicted salary is between 27000 - 33000 £ per year.
Modern Networks Ltd in the United Kingdom is seeking a service desk engineer to join our support team serving ISP and Science Park customers.
You will triage, troubleshoot, and resolve incidents and service requests across customer CPE, campus edge, and core ISP services, owning cases through to resolution or escalation.
Alongside day-to-day support, you will occasionally contribute to delivery activities such as equipment pre-staging, on-site turn-ups, change windows and upgrades.
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Network Support Engineer – ISP & Science Park | Growth & Training in Hitchin employer: Modern Networks Ltd
Modern Networks Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the UK. With a strong focus on employee growth, you will have the opportunity to mentor junior engineers while enhancing your own skills in a fast-paced ISP environment. The company prioritises stability and performance, ensuring that you are part of a team dedicated to continual improvement and excellence in network engineering.
