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- Tasks: Manage billing and collections while resolving queries with customers and stakeholders.
- Company: Modern Networks delivers top-notch ICT solutions to businesses across the UK since 2000.
- Benefits: Enjoy 25 days annual leave, flexible working hours, and a day of remote work each week.
- Why this job: Join a supportive team focused on continuous improvement and enjoy great career progression opportunities.
- Qualifications: Strong communication skills and a willingness to learn are essential; experience in finance is a plus.
- Other info: We value diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. This role sits within our Hitchin based Finance team - we are a small, multi-functional team that has worked hard to create a culture of continuous improvement.
Whist the primary function of the role will be Billing and Collections, you will also be exposed to other areas of the department (specifically Accounts Payable) in order to encourage transfer of best practices across the department. We work Mon-Fri (from either 08:00 - 16:30 or 08:30 - 17:00), and are office based 4 days a week, and 1 day working from home.
This is an integral role in our finance function, ensuring delivery excellence in the Order to Cash function & driving great business partnerships with our Commercial Teams. The main content of the job is delivering cash in from customers from all group companies through billing on company systems (we've been growing by acquisition, so there are multiple systems).
We've recently merged the Billing and Credit Control teams, as collections are mainly dependent on valid POs and billing as per agreed contract, so main activities will be resolving billing queries with customers and internal stakeholders (e.g. sales team); and discussing collection issues with customers, as required.
Excellent communication skills (both written and verbal), building stakeholder confidence through regular and clear dialogue. Great prospects - once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us. A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance.
Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.
25 days annual leave + bank holidays.
Contact Detail:
Modern Networks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control & Reconciliation Officer
✨Tip Number 1
Familiarise yourself with the billing and collections processes commonly used in finance roles. Understanding how these systems work will help you engage more effectively during interviews and demonstrate your readiness for the role.
✨Tip Number 2
Brush up on your communication skills, especially in resolving queries and building relationships with stakeholders. Practising clear and concise dialogue can set you apart, as this role heavily relies on effective communication.
✨Tip Number 3
Research Modern Networks and their recent acquisitions to understand the various systems they use. This knowledge will not only impress during your interview but also show your genuine interest in the company and its operations.
✨Tip Number 4
Prepare examples of how you've contributed to a culture of continuous improvement in previous roles. Highlighting your proactive approach to enhancing processes will resonate well with the team’s values at Modern Networks.
We think you need these skills to ace Credit Control & Reconciliation Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Credit Control & Reconciliation Officer position. Tailor your application to highlight relevant experience in billing, collections, and communication skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved credit control, billing, or accounts payable. Use specific examples to demonstrate your ability to resolve billing queries and manage customer relationships effectively.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your written and verbal communication abilities. Consider including examples of how you've successfully built stakeholder confidence in past positions.
Personalise Your Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the company’s commitment to diversity and inclusion. Mention how you align with their values and how you can contribute to their culture of continuous improvement.
How to prepare for a job interview at Modern Networks Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Credit Control & Reconciliation Officer. Familiarise yourself with billing processes, collections, and how they relate to accounts payable. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with stakeholders in the past. Be ready to discuss how you resolve conflicts or queries, as this will highlight your ability to build relationships.
✨Demonstrate Adaptability
With the merging of teams and multiple systems in play, it's important to show that you can adapt to change. Share experiences where you've successfully navigated transitions or learned new systems quickly, showcasing your flexibility and willingness to learn.
✨Emphasise Teamwork
As part of a small, multi-functional team, your ability to work collaboratively is crucial. Prepare to discuss how you've contributed to team success in previous roles, and be ready to express your enthusiasm for working in a supportive environment.
