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For Companies At a Glance
- Tasks: Lead product design, conduct user research, and create engaging prototypes.
- Company: Join Modern Milkman, a sustainable grocery delivery service on a mission to reduce waste.
- Benefits: Flexible working hours, creative environment, and the chance to make a real impact.
- Why this job: Shape user experiences while promoting sustainability and local sourcing.
- Qualifications: Strong design skills, user research expertise, and a passion for sustainability.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
The predicted salary is between 45000 - 60000 £ per year.
Modern Milkman is a return and reuse grocery delivery service on a mission to reduce waste. We deliver fresh milk, groceries, and household products to customers' doors in returnable glass bottles, reusable containers, and recyclable packaging — working directly with independent farmers and suppliers to keep things local and sustainable. As we continue to scale, we're looking for a customer-centric Product Designer to elevate our product experience and embed strong design and research practices across the business.
You’ll be a creative thinker with a genuine passion for research and the drive to see work through from concept to measurable outcome. A key focus will be supporting our CRO efforts, so experience in this area is a big plus.
What You Will Do...
- Take the lead on all things product design: You’ll take charge of the design process — problem discovery, ideating, wireframing, prototyping, and delivering high-fidelity designs that solve real problems.
- Conduct generative and evaluative research: Identify user pain points and uncover unmet needs by conducting interviews, surveys, and observational studies. Test how users interact with potential solutions through usability tests, A/B testing, and feedback sessions.
- Industry and competitor research: Keep a pulse on the market by conducting competitor analysis and industry research. Understand emerging trends, best practices, and what the competition is doing well (or not so well) to inform our design direction.
- Support CRO: Collaborate with our CRO team to optimise user journeys, boost conversion rates, and refine product experiences through research and data-informed design decisions.
- Create wireframes, prototypes, and mockups: Develop wireframes and interactive prototypes to bring your design ideas to life.
- Collaborate across teams: Work closely with developers, product managers, and marketers to bring your designs to life, staying involved in the entire product development process.
- Present and sell your ideas: Confidently pitch your designs to stakeholders, explaining how your approach addresses user needs and supports the business goals.
- Support developers: Create and maintain design systems, component libraries, and reusable assets to help developers implement your designs easily and consistently.
- Contribute to product strategy: Work closely with product managers to help define the product vision and strategy.
- Drive the use of AI in design and research workflows: Identify and implement practical ways to use AI to increase speed and quality across design and research.
What you will bring…
- Strong end-to-end product design capability: Comfortable owning the full design process from problem discovery through to high-fidelity delivery.
- User research expertise: Ability to plan and run both generative and evaluative research, and translate insights into clear, actionable product decisions.
- Commercial awareness: Understand how design impacts key business metrics, particularly conversion, retention, and customer lifetime value.
- Experience with CRO and experimentation: Familiar with running or supporting A/B tests, forming hypotheses, and iterating based on data and user feedback.
- Bias for action in low-process environments: Able to move quickly, make progress with imperfect information, and balance speed with quality.
- Strong collaboration and communication skills: Comfortable working closely with product managers, engineers, and stakeholders.
- Ability to influence without authority: Advocate for the user while balancing business needs.
- Systems thinking: Experience contributing to or maintaining design systems and ensuring consistency across a product.
- Comfort working with data: Able to use both qualitative and quantitative inputs to inform decisions.
- Practical use of AI in design workflows: Experience using AI tools to accelerate design and research.
- Ownership mindset: Take responsibility for outcomes, not just outputs.
Senior Product Designer - Contractor employer: Modern Milkman
Contact Detail:
Modern Milkman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Designer - Contractor
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend design meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that align with the role. When you get an interview, be ready to discuss your design process and how you tackled user problems.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their product, and think about how your skills can help them achieve their goals. Practice common design interview questions and be ready to showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission of sustainability and innovation.
We think you need these skills to ace Senior Product Designer - Contractor
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for product design shine through! Share examples of how you've tackled design challenges and made a real impact. We want to see your creative thinking and how you approach problem-solving.
Highlight Your Research Skills: Since user research is key for this role, make sure to showcase your experience in both generative and evaluative research. Talk about specific projects where you identified user pain points or tested solutions, and how that informed your design decisions.
Demonstrate Collaboration: We value teamwork at StudySmarter, so mention any cross-functional projects you've worked on. Describe how you collaborated with developers, product managers, or marketers to bring your designs to life and how you communicated your ideas effectively.
Tailor Your Application: Make your application stand out by tailoring it to our mission and values. Show us how your skills align with our goals, especially around sustainability and reducing waste. And remember, apply through our website for the best chance!
How to prepare for a job interview at Modern Milkman
✨Know Your Design Process Inside Out
Make sure you can confidently discuss your end-to-end design process. Be ready to share specific examples of how you've tackled problem discovery, ideation, and prototyping in past projects. This will show that you not only understand the theory but have practical experience too.
✨Showcase Your Research Skills
Prepare to talk about your experience with both generative and evaluative research. Bring examples of how you've identified user pain points and translated insights into actionable design decisions. Highlight any A/B testing or usability studies you've conducted to demonstrate your data-driven approach.
✨Understand the Business Impact
Familiarise yourself with how design influences key business metrics like conversion rates and customer retention. Be ready to discuss how your designs have positively impacted these areas in previous roles. This will show that you’re not just a designer, but a strategic thinker who understands the bigger picture.
✨Collaborate and Communicate Effectively
Think about examples where you've worked closely with cross-functional teams, such as developers and product managers. Be prepared to explain how you’ve communicated your design ideas and influenced stakeholders without direct authority. Strong collaboration skills are crucial for this role!