At a Glance
- Tasks: Ensure smooth hub operations by handling stock, preparing orders, and maintaining compliance.
- Company: Join Modern Milkman, a global leader in sustainable home deliveries.
- Benefits: Enjoy 25 days holiday, share options, discounts, and wellness budgets.
- Other info: Join clubs, enjoy product samples, and participate in volunteering events.
- Why this job: Make a real impact on sustainability while working in a dynamic team.
- Qualifications: No specific qualifications required, just a passion for teamwork and organisation.
The predicted salary is between 31200 - 31200 € per year.
Salary - £31,200
Hours: 16:00 to 00:30 (Sunday, Monday, Tuesday, Wednesday, Thursday and Friday)
About Us
Modern Milkman started as a single milkround. Today, we're a global platform helping hundreds of thousands of households run their homes more simply - and more sustainably. From doorstep deliveries to reducing waste and supporting local producers, we make doing the right thing the easiest option. No extra effort, no extra trips, just everyday decisions that add up to real impact.
The Role
The Hub Associate is responsible for executing the core operational tasks that keep the hub running smoothly and safely. This role ensures stock is handled accurately, orders are picked correctly, assets are managed properly, and the yard and site remain compliant and ready for despatch. The Hub Associate plays a critical role in enabling OTIFIQ by ensuring drivers leave with the right products, in full, and on time.
The Function
Fulfilment depends on disciplined preparation before routes leave the hub. The Hub Associate ensures stock accuracy, despatch readiness, and compliance standards are upheld so drivers can execute deliveries without preventable errors. Working under the guidance of the Hub Manager and Driver Team Leader, this role supports operational stability, yard organisation, waste control, and food safety compliance.
Duties and Areas of Responsibilities
- Stock Handling & Order Preparation
- Receive, move, and store stock accurately within the hub.
- Pick and stage customer orders in line with quality and delivery standards.
- Ensure drivers are provided with the correct orders, in full, and on time.
- Perform regular stock counts and maintain accurate stock records.
- Identify, report, and process damaged or returned goods correctly.
- Support waste reduction by handling stock carefully and following process.
- Yard & Asset Management
- Maintain a clean, safe, and organised yard and operational space.
- Sort, clean, and manage returnable assets (crates, pallets, etc.).
- Prepare yard space for inbound supplier deliveries and outbound despatch.
- Ensure all waste is separated and disposed of according to recycling and compliance standards.
- Support loading and unloading activities as required.
- Compliance & Safety Execution
- Complete assigned daily checks and operational tasks accurately.
- Follow all food safety and health & safety procedures.
- Report hazards, defects or non‑compliance issues promptly.
- Support audit preparation through accurate record keeping.
- Maintain high standards of cleanliness and operational discipline.
Benefits
- 25 days holiday + 8 bank holidays (5 flexible) + your birthday off
- EMI Share Options
- Up to 6% matched company pension
- Access to thanksBen for core & flexible benefits including retailer and cinema discounts
- Employee discount on Modern Milkman products
- Enhanced parental leave & pay
- Life Insurance
- Cycle to work scheme & Octopus EV salary sacrifice
- £300 L&D budget per year
- £300 health & wellbeing budget
- £300 workwear allowance to help get you set up
- In‑person company events
- Endless product samples – our category managers love a taste test
- 2x volunteering days and team volunteering days
- Loads of company clubs to join, from book clubs, running, cycling and anything else you fancy
Hub Associate - Lichfield employer: Modern Milkman
Modern Milkman is an exceptional employer that prioritises sustainability and community impact, making it a rewarding place to work. With a strong focus on employee well-being, the company offers generous benefits including 25 days of holiday, a matched pension scheme, and a dedicated budget for learning and development. The collaborative work culture encourages personal growth and provides opportunities to engage in various company clubs and volunteering activities, all while contributing to a meaningful mission of simplifying home management sustainably.
StudySmarter Expert Advice🤫
We think this is how you could land Hub Associate - Lichfield
✨Tip Number 1
Get to know the company! Research Modern Milkman and understand their mission. When you show up for an interview, drop in some knowledge about their sustainability efforts or community impact. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills match the Hub Associate role. Be ready to share examples of how you've handled stock or maintained safety standards in previous jobs.
✨Tip Number 3
Dress the part! Even if the job is hands-on, showing up looking tidy and professional can make a great first impression. It shows you respect the opportunity and are ready to take on the role seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Hub Associate - Lichfield
Some tips for your application 🫡
Show Your Passion for Sustainability:When you're writing your application, let us know why sustainability matters to you. We love seeing candidates who share our values and are excited about making a positive impact on the environment.
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your relevant experience and skills that match the Hub Associate role, so we can easily see how you'd fit into our team.
Tailor Your Application:Make sure to customise your application for the Hub Associate position. Use keywords from the job description to show that you understand what we're looking for and how you can contribute to our success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Modern Milkman
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hub Associate role. Familiarise yourself with the key responsibilities like stock handling, order preparation, and compliance standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since the role involves maintaining a clean and organised yard, be ready to discuss your organisational skills. Prepare examples from your past experiences where you successfully managed stock or maintained compliance. This will highlight your ability to keep operations running smoothly.
✨Emphasise Teamwork and Communication
The Hub Associate works closely with the Hub Manager and Driver Team Leader, so it's crucial to showcase your teamwork and communication skills. Think of instances where you've collaborated effectively with others to achieve a common goal, and be prepared to share those stories.
✨Prepare Questions About Sustainability
Modern Milkman is all about sustainability, so come prepared with questions that show your interest in their mission. Ask about their waste reduction strategies or how they support local producers. This will not only demonstrate your enthusiasm for the company but also align your values with theirs.
