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- Tasks: Lead overnight operations to ensure timely deliveries and a high-performing team.
- Company: Join Modern Milkman, a sustainable business making a real impact on the planet.
- Benefits: Enjoy 25 days holiday, share options, discounts, and a £300 L&D budget.
- Other info: Flexible working culture with various clubs and volunteering opportunities.
- Why this job: Be part of a mission to reduce plastic waste while leading a dynamic team.
- Qualifications: Experience in logistics and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is a really exciting opportunity for a hands-on, operationally sharp leader to own the heartbeat of a Modern Milkman hub – and make sure every single delivery lands perfectly on the doorstep, every single night. Our goal at Modern Milkman is to make the home sustainable, and, to date, we’ve prevented over 100 million plastic bottles from polluting the planet.
Own the overnight operation at your hub end-to-end from driver performance and rota planning to fleet compliance and live delivery issues. You’ll lead from the front, build a high-performing team, and protect the customer experience night after night.
What you’ll be doing:
- Owning overnight execution so that every wave dispatches on time and all drops are completed by the deadline
- Building disciplined rotas that guarantee 100% route coverage every night
- Coaching and holding drivers accountable to performance, safety and quality standards
- Identifying risks 24 hours in advance – before they ever reach the customer
- Managing fleet compliance, daily vehicle checks and defect reporting
- Acting as the first escalation point for live delivery issues
- Maintaining a minimum 1.2 driver-to-route ratio to protect against absence and churn
- Building an inclusive, accountability-first culture where the team thrives
What you’ll bring:
- Proven experience in logistics, depot or delivery operations ideally in a live environment
- Strong understanding of driver operations, rota planning and workforce stability
- Confidence using performance dashboards and KPIs to drive outcomes
- Sharp live problem-solving under time pressure
- Experience managing fleet compliance and safety
- Comfortable leading night operations – this is when the magic happens!
- Valid driver’s licence would be very beneficial
- Within a one-hour commute of our Lichfield hub
Benefits:
- 25 days holiday + 8 bank holidays (5 flexible) + your birthday off
- EMI Share Options
- Up to 6% matched company pension
- Access to ThanksBen for core & flexible benefits including retailer and cinema discounts
- Employee discount on Modern Milkman products
- Enhanced parental leave & pay
- Life Insurance
- Cycle to work scheme & Octopus EV salary sacrifice
- £300 L&D budget per year
- £300 health & wellbeing budget
- £300 workwear allowance to help get you set up
- In-person company events
- Endless product samples – our category managers love a taste test
- 2 × volunteering days and team volunteering days
- Loads of company clubs to join, from book clubs, running, cycling and anything else you fancy
We strongly encourage candidates of all different backgrounds and identities to apply. We believe that our team is stronger with a variety of perspectives.
Depot Manager in Lichfield employer: Modern Milkman
Contact Detail:
Modern Milkman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Manager in Lichfield
✨Tip Number 1
Get to know the company inside out! Research Modern Milkman’s mission and values, especially their commitment to sustainability. This will help you connect your experience with their goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Depot Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you’ve solved problems under pressure or led a team effectively. Being able to showcase your hands-on leadership style will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Modern Milkman family.
We think you need these skills to ace Depot Manager in Lichfield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and making deliveries happen smoothly. Share why you love logistics and how you can contribute to our mission of sustainability.
Tailor Your CV: Make sure your CV is tailored to the Depot Manager role. Highlight your experience in logistics and any relevant skills like rota planning or fleet compliance. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Specific: In your cover letter, be specific about your past experiences. Instead of saying you managed a team, tell us how many people you led and what challenges you overcame. We love numbers and examples that demonstrate your operational prowess!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Modern Milkman and our values before you hit send!
How to prepare for a job interview at Modern Milkman
✨Know Your Operations
Make sure you brush up on your knowledge of logistics and delivery operations. Understand the ins and outs of rota planning, fleet compliance, and how to manage live delivery issues. Being able to speak confidently about these topics will show that you're ready to take ownership of the overnight operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've built high-performing teams in the past. Think about times when you coached team members or held them accountable to performance standards. This role is all about leading from the front, so demonstrating your leadership style will be key.
✨Be Ready for Problem-Solving
Expect to discuss scenarios where you've had to solve problems under pressure. The interviewers will want to know how you identify risks and handle live delivery issues. Practise articulating your thought process and decision-making skills in these situations.
✨Understand the Company Culture
Familiarise yourself with Modern Milkman's mission and values, especially their commitment to sustainability. Be prepared to discuss how you can contribute to building an inclusive, accountability-first culture. Showing that you align with their goals will make a strong impression.