At a Glance
- Tasks: Plan and optimise email campaigns to engage customers and promote our sustainable products.
- Company: Join Modern Milkman, a mission-driven company making homes sustainable.
- Benefits: Enjoy 25 days holiday, flexible benefits, and a £300 health budget.
- Other info: Collaborative culture with fun clubs and opportunities for personal growth.
- Why this job: Make a real impact while helping to reduce plastic waste globally.
- Qualifications: Experience in CRM or email marketing with strong storytelling skills.
The predicted salary is between 30000 - 40000 £ per year.
This is a fantastic opportunity for an experienced CRM Executive to make an impact at a growing business with an inspiring mission. Our goal at Modern Milkman is to make the home sustainable, and, to date, we've prevented over 100 million plastic bottles from polluting the planet.
Key Responsibilities:
- Own the planning and execution of email campaigns promoting the core product range and new product launches.
- Build and optimise campaign flows, including product spotlights, seasonal campaigns, and promotional pushes.
- Develop content briefs that bring products to life and align with brand tone and messaging.
- Collaborate and support the Senior CRM Executive on campaign calendar planning and segmentation strategy.
- Test, measure, and optimise campaigns to maximise open rates, click-throughs, and conversion.
- Report on campaign performance and provide actionable recommendations.
- Keep on top of CRM and email marketing best practices, applying fresh ideas to improve effectiveness.
Skills & Experience:
- Solid experience in CRM or email marketing, ideally in a consumer brand environment.
- Proven track record of planning and executing email campaigns end-to-end.
- Strong writing and briefing skills, with an eye for engaging product storytelling.
- Hands-on experience with CRM tools and automation platforms (Braze is a plus).
- Data-driven mindset with a clear understanding of key CRM performance metrics.
- Organised, detail-oriented, and comfortable managing multiple campaigns at once.
- Collaborative team player with strong communication skills.
Benefits:
- 25 days holiday, 8 bank holidays (5 flexible ones). Plus, your birthday off too!
- EMI Share Options.
- Up to 6% matched company pension.
- Access to thanksBen, for a range of core & flexible benefits.
- Employee discount off Modern Milkman products.
- Enhanced parental leave & pay.
- Life Insurance.
- Cycle to work scheme & Octopus EV salary sacrifice.
- In-person company events.
- £300 working from home set up.
- £300 L&D budget per annum.
- £300 Health and Well Being budget.
- Endless samples of our stock.
- Up to 4 weeks working abroad.
- 2x volunteering days and team volunteering days.
- Loads of company clubs to join.
Interview Process:
This is typically what it looks like; Screening Call > Hiring manager call > Technical interview > ways of working > Candidate Experience. Due to the high volume of applications, it might take us a little longer to get back to you. Most feedback will be shared via email, and we make every effort to provide specific and constructive insights whenever possible.
We strongly encourage candidates of all different backgrounds and identities to apply. We believe that our team is stronger with a variety of perspectives.
CRM Executive employer: Modern Milkman
Modern Milkman is an excellent employer, offering a dynamic work environment that prioritises flexibility and employee well-being. With a strong focus on professional growth, employees benefit from comprehensive training and development opportunities, alongside competitive compensation and a supportive culture that values collaboration and innovation. Located in the vibrant Greater London area, this role not only provides a chance to make a significant impact in high-volume recruitment but also allows for a balanced work-life integration.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Modern Milkman and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Modern Milkman are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Modern Milkman on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Modern Milkman. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Modern Milkman. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Modern Milkman:Show us that you’ve done your homework! In your application, briefly mention what you admire about Modern Milkman’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Modern Milkman
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Modern Milkman will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Modern Milkman, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
