Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Plan and optimise email campaigns to engage customers and promote our sustainable products.
- Company: Join Modern Milkman, a mission-driven company making homes sustainable.
- Benefits: Enjoy 25 days holiday, flexible benefits, and a £300 health budget.
- Why this job: Make a real impact while helping to reduce plastic waste globally.
- Qualifications: Experience in CRM or email marketing with strong storytelling skills.
- Other info: Collaborative culture with fun clubs and opportunities for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
This is a fantastic opportunity for an experienced CRM Executive to make an impact at a growing business with an inspiring mission. Our goal at Modern Milkman is to make the home sustainable, and, to date, we've prevented over 100 million plastic bottles from polluting the planet.
Key Responsibilities:
- Own the planning and execution of email campaigns promoting the core product range and new product launches.
- Build and optimise campaign flows, including product spotlights, seasonal campaigns, and promotional pushes.
- Develop content briefs that bring products to life and align with brand tone and messaging.
- Collaborate and support the Senior CRM Executive on campaign calendar planning and segmentation strategy.
- Test, measure, and optimise campaigns to maximise open rates, click-throughs, and conversion.
- Report on campaign performance and provide actionable recommendations.
- Keep on top of CRM and email marketing best practices, applying fresh ideas to improve effectiveness.
Skills & Experience:
- Solid experience in CRM or email marketing, ideally in a consumer brand environment.
- Proven track record of planning and executing email campaigns end-to-end.
- Strong writing and briefing skills, with an eye for engaging product storytelling.
- Hands-on experience with CRM tools and automation platforms (Braze is a plus).
- Data-driven mindset with a clear understanding of key CRM performance metrics.
- Organised, detail-oriented, and comfortable managing multiple campaigns at once.
- Collaborative team player with strong communication skills.
Benefits:
- 25 days holiday, 8 bank holidays (5 flexible ones). Plus, your birthday off too!
- EMI Share Options.
- Up to 6% matched company pension.
- Access to thanksBen, for a range of core & flexible benefits.
- Employee discount off Modern Milkman products.
- Enhanced parental leave & pay.
- Life Insurance.
- Cycle to work scheme & Octopus EV salary sacrifice.
- In-person company events.
- £300 working from home set up.
- £300 L&D budget per annum.
- £300 Health and Well Being budget.
- Endless samples of our stock.
- Up to 4 weeks working abroad.
- 2x volunteering days and team volunteering days.
- Loads of company clubs to join.
Interview Process:
This is typically what it looks like; Screening Call > Hiring manager call > Technical interview > ways of working > Candidate Experience. Due to the high volume of applications, it might take us a little longer to get back to you. Most feedback will be shared via email, and we make every effort to provide specific and constructive insights whenever possible.
We strongly encourage candidates of all different backgrounds and identities to apply. We believe that our team is stronger with a variety of perspectives.
CRM Executive employer: Modern Milkman
Contact Detail:
Modern Milkman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Get to know the company inside out! Research Modern Milkman’s mission and values, and think about how your experience aligns with their goals. This will help you stand out during interviews and show that you're genuinely interested in making an impact.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common CRM Executive questions. Think about your past campaigns and be ready to discuss what worked, what didn’t, and how you can bring fresh ideas to the table at Modern Milkman.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to our mission of sustainability.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Show Your Passion for Sustainability: When you're writing your application, let your enthusiasm for sustainability shine through! We love candidates who share our mission to reduce plastic waste and make a positive impact on the planet. A personal touch about why this matters to you can really make your application stand out.
Highlight Your CRM Experience: Make sure to showcase your solid experience in CRM or email marketing. We want to see examples of campaigns you've planned and executed, so don’t hold back! Use specific metrics to demonstrate your success and how you’ve driven customer engagement.
Craft Engaging Content Briefs: Since this role involves developing content briefs, it’s crucial to show off your writing skills. Share examples of how you've brought products to life with compelling storytelling. We’re looking for creativity that aligns with our brand tone, so let your personality shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team at Modern Milkman!
How to prepare for a job interview at Modern Milkman
✨Know Your CRM Stuff
Make sure you brush up on your CRM and email marketing knowledge. Familiarise yourself with the latest trends and best practices, especially in consumer brands. Being able to discuss tools like Braze and how you've used them in past campaigns will show you're ready to hit the ground running.
✨Showcase Your Campaign Success
Prepare to talk about specific email campaigns you've planned and executed. Highlight the metrics that matter—open rates, click-throughs, and conversions. Use concrete examples to demonstrate how your strategies have driven customer engagement and acquisition.
✨Get Creative with Storytelling
Since this role involves engaging customers through compelling communications, think about how you can bring products to life. Be ready to share ideas for content briefs that align with brand messaging and showcase your writing skills. Creativity is key!
✨Be a Team Player
Collaboration is crucial, so be prepared to discuss how you've worked with others in previous roles. Share examples of how you've supported colleagues in campaign planning or segmentation strategies. Showing that you can work well in a team will make you stand out.