Engagement Manager (London)

Engagement Manager (London)

London Full-Time 72000 - 88000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Transform client challenges into scalable workflows and drive adoption through effective communication.
  • Company: Join a dynamic team in a supportive and innovative environment.
  • Benefits: Competitive salary, equity, performance incentives, and growth opportunities.
  • Other info: Expect a fun yet demanding journey with excellent career growth potential.
  • Why this job: Embrace challenges, learn rapidly, and make a real impact in a fast-paced setting.
  • Qualifications: 5+ years in private equity, investment banking, or top consultancies; strong communication skills.

The predicted salary is between 72000 - 88000 £ per year.

Job Description

The Engagement Manager (EM) owns the end-to-end customer outcome: translating client problems into scalable Model ML workflows, running clean operating cadence, and driving adoption through clear governance and communication.

  • Job Requirements
  • 5+ years experience in private equity, investment banking, or tier 1 consultancies.
  • Demonstrated ability to turn ambiguous client asks into scoped delivery plans and measurable outcomes.
  • Strong technical fluency: can reason about workflows, data, and failure modes (you do not need to be an engineer, but you must be credible with one).
  • Excellent operational hygiene: reliable tracking, documentation, and governance.
  • Clear, proactive communicator who escalates early and closes loops.
  • Comfortable operating autonomously in a fast-changing environment.
  • Willingness to travel within the region as needed.
  • Job Responsibilities
  • Product Quality (workflows + platform judgment): Turn client problems into scalable, measurable workflows.

Balance client needs with platform constraints.

Build reusable playbooks, templates, and demo assets.

Stay current on product direction and translate updates into field-ready examples.

  • Organisation (systems + transparency): Maintain clean tracking across dashboards, hubs, and Notion pages.

Keep usage, adoption, and health metrics accurate and up to date.

Run a clear delivery plan (owners, dates, dependencies) and surface risks early.

  • Communication (high-signal alignment): Prevent surprises.

Send agendas before meetings, capture decisions, and publish action logs with owners and due dates.

Communicate trade-offs and blockers early to both client and internal teams.

  • Client Relationships (governance + ROI): Build trusted, data-driven relationships.

Own trial → conversion → renewal motion in partnership with Growth.

Drive adoption through builders, measure ROI, and turn feedback into a concrete plan with Engineering and Product.

What you can expect

  • It won't be easy; in fact, it will be very hard.
  • BUT, it will be a lot of fun.
  • You need to be comfortable with being uncomfortable; timelines will change, priorities will most likely shift.
  • Be prepared to sacrifice your work-life balance in exchange for joining an incredible journey and learning a lot along the way.
  • Job Benefits
  • Competitive salary + equity
  • Performance-based incentives.
  • Opportunity to be instrumental in our expansion into the market.
  • Supportive and innovative work environment.
  • #J-18808-Ljbffr

Engagement Manager (London) employer: Model ML

Model ML is an exceptional employer, offering a unique opportunity to work at the forefront of AI innovation in the heart of London. With direct access to experienced founders and a culture that prioritises high trust and impact, employees can expect to grow rapidly while shaping the future of enterprise AI marketing. The competitive salary, meaningful equity, and performance-based incentives further enhance the appeal of joining a team dedicated to building something iconic.

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Contact Details:

Model ML Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Engagement Manager (London)

✨Tip Number 1: Get Involved in Consulting Case Competitions

Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Engagement Manager (London) at Model ML!

✨Tip Number 2: Leverage Alumni Networks

Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Model ML or be willing to refer you for that Engagement Manager (London) position!

✨Tip Number 3: Attend Industry Events and Conferences

Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Model ML who’s on the lookout for their next Engagement Manager (London) star!

✨Tip Number 4: Polish Your Consulting Skills Online

Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Engagement Manager (London) role at Model ML!

We think you need these skills to ace Engagement Manager (London)

Customer Outcome Management
Model ML Workflows
Operational Hygiene
Technical Fluency
Communication Skills
Project Delivery Planning
Data-Driven Decision Making

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Model ML. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at Model ML

✨Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

✨Know Your Numbers

Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

✨Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

✨Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at Model ML. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!