At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in our café/bar.
- Company: Join the vibrant Mode Club, a hub for relaxation and socialising in West London.
- Benefits: Enjoy 29 days holiday, up to 50% off food, and complimentary memberships.
- Other info: Exciting career growth opportunities in a supportive and fun environment.
- Why this job: Be part of a passionate team and make a real impact on member experiences.
- Qualifications: Strong leadership skills and knowledge of Food & Beverage operations required.
The predicted salary is between 24960 - 26000 £ per year.
We are looking for a talented, enthusiastic and hardworking manager who always puts the customer first. Our café/bar is a comfortable space for members to relax and socialise with their friends and family. You’ll need to motivate others in a busy environment by ensuring that you recruit the right team who, under your guidance, will deliver an exceptional customer journey. The successful applicant will report to the Club Director and will manage the front of house and kitchen team.
The ideal candidate will have a good knowledge of Food & Beverage operations, will be involved in staff development and will ensure high levels of customer service are achieved. Strong leadership skills are required.
ABOUT US
Originally built in 2002, Mode Club spans approx. 65,000 sq. ft. of leafy West London. Facilities include a 25m swimming pool, spa area with steam and sauna room, children’s pool, crèche, café, adult lounge and bar, business hub, gym, studios and outdoor tennis courts including padel courts. Whether in fitness mode, relax mode or work mode, members will find an eclectic mix of facilities carefully designed to gear them up for everything that life might bring. We have a brilliant team of passionate people at Mode Club who deliver a great experience for members and guests. We are always keen for like-minded individuals to join us and if this sounds like your kind of place we would love to hear from you.
You must be eligible to work in the UK.
What we offer:
- Holidays starting at 29 days inc. Bank Holidays and increasing with service
- Discounts on Food & Beverage of up to 50%
- Cycle to Work Scheme
- Pension Scheme operated by NEST
- Employee Assistance Programme
- Complimentary Membership for the Team
- A “plus one” complimentary membership
- Discount on Swim School
- Refer a Team Member scheme
- Birthday off
- Access to your salary before payday
StudySmarter Expert Advice🤫
We think this is how you could land F&B Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Modeclub. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Modeclub
Don't be shy about reaching out to Modeclub directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Modeclub and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Modeclub
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
