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- Tasks: Build relationships with high-end clients and exceed sales targets in a luxury jewellery environment.
- Company: Globally renowned luxury jeweller with a focus on exceptional craftsmanship and iconic design.
- Benefits: Dynamic work environment, opportunities for networking, and participation in exclusive events.
- Why this job: Be an ambassador for a prestigious brand and create memorable experiences for clients.
- Qualifications: Minimum three years in luxury sales, strong client relationship skills, and diamond expertise.
- Other info: Fluent Italian preferred; flexibility for events and travel is essential.
The predicted salary is between 36000 - 60000 £ per year.
Mode Search is delighted to partner with a globally renowned luxury jeweller, known for exceptional craftsmanship, heritage, and iconic design. They are seeking an experienced Senior Client Advisor to join a brand-new Milan flagship boutique. This role is about presence, discretion, and creating memorable experiences for high-end clients. It is ideal for someone with luxury jewellery experience, a strong sales culture, and a passion for client service. You will be a true ambassador for the brand, building long-lasting relationships, guiding clients across the collection, and acting as a role model within the team.
You will be part of a dynamic two-floor Milan boutique that includes a Café, offering a setting that blends luxury retail with an exceptional client experience. This role requires flexibility, autonomy, and the ability to develop business both inside and outside the boutique. Italian speakers or expats with an established client book are highly encouraged to apply.
The Role:- Build and deepen relationships with clients to consistently exceed sales targets
- Capture client data and strategically develop BIOs to nurture long-term relationships
- Network both in-store and externally, creating new business opportunities in collaboration with managers and peers
- Participate in local and international events, focusing on high-end and regular product sales
- Act as Guest Experience Manager, delivering memorable and personalised moments for clients
- Develop strong CRM and clienteling strategies to maximise client engagement
- Demonstrate thoughtfulness, curiosity, and optimism, consistently providing exceptional client experiences
- Lead by example, sharing expertise and supporting peers
- Drive business through key product pillars with a strong focus on Diamond Expertise and High Jewellery
- Maintain the highest standards of product knowledge, grooming, and behaviour
- Provide operational support to ensure compliance, inventory accuracy, and alignment with internal policies
- Minimum three years’ experience in luxury sales, ideally in jewellery
- Proven ability to develop and maintain strong client relationships and networks
- Strong knowledge of high jewellery and diamond expertise
- Sales-driven with a track record of exceeding targets
- Organised, detail-focused, and able to work autonomously
- Fluent in Italian (preferred) and English
- Comfortable with flexibility including events, private appointments, and occasional travel
Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course.
Senior Client Advisor - Iconic Jewellery Brand - Milan in Slough employer: MODE SEARCH Ltd.
Contact Detail:
MODE SEARCH Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Advisor - Iconic Jewellery Brand - Milan in Slough
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the luxury jewellery scene. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a meet-up, let your passion for client service shine through. Remember, they’re looking for someone who embodies the brand’s values.
✨Tip Number 3
Be proactive! Don’t just wait for clients to come to you; reach out and create memorable experiences. Think about how you can exceed expectations and make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior Client Advisor - Iconic Jewellery Brand - Milan in Slough
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury jewellery shine through! Share specific experiences that highlight your passion and expertise in the field. We want to see how you connect with high-end products and clients.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in luxury sales and client relationship management. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Authentic and Personable: In your written application, don’t be afraid to show your personality! We’re looking for someone who can create memorable experiences for clients, so let your unique voice come through. Authenticity goes a long way in making a great first impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at this iconic brand!
How to prepare for a job interview at MODE SEARCH Ltd.
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's history, craftsmanship, and iconic designs. Being able to discuss specific pieces and their significance will show your passion and knowledge, making you stand out as a true ambassador for the brand.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built and maintained strong client relationships in the past. Highlight your ability to exceed sales targets and create memorable experiences, as this role is all about connecting with high-end clients and nurturing those relationships.
✨Demonstrate Flexibility and Autonomy
Be ready to discuss situations where you've successfully worked independently or adapted to changing circumstances. This role requires flexibility, so sharing your experiences with events or private appointments will illustrate your capability to thrive in a dynamic environment.
✨Emphasise Your Passion for Luxury and Detail
Express your enthusiasm for luxury jewellery and your attention to detail. Discuss your knowledge of diamonds and high jewellery, and how you keep up with trends. This will show that you're not just a salesperson, but someone who genuinely cares about the products and the client experience.