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- Tasks: Deliver exceptional luxury client experiences and drive strong sales performance.
- Company: Join a prestigious luxury jewellery brand in a top London department store.
- Benefits: Enjoy 25 days holiday, birthday off, annual bonus, and commission on high-ticket sales.
- Other info: Flexible hours required; thrive in a dynamic, high-profile retail environment.
- Why this job: Be a brand ambassador for exquisite jewellery and connect with a global clientele.
- Qualifications: Experience in luxury retail, strong sales track record, and excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
MODE Search is partnering with an internationally recognised luxury jewellery brand in their search for a Sales Associate to join their concession within one of London's leading luxury department stores. This is a fantastic opportunity to join a highly regarded luxury brand known for its craftsmanship, heritage, and elevated client experience. Positioned within one of London’s most prestigious retail environments, this role offers exposure to a global clientele and the opportunity to work with exceptional high-value pieces.
As a Sales Associate, you will act as a true brand ambassador, delivering a world-class client experience while driving strong individual sales performance. This role requires a proactive and commercially driven individual with a passion for luxury, clienteling, and achieving results. The position is full-time, with full flexibility required across trading hours.
The Role:
- Deliver an exceptional luxury client experience within a high-profile concession environment
- Drive strong individual sales performance, consistently achieving and exceeding targets
- Build and maintain long-term relationships with clients, supporting repeat business and client loyalty
- Demonstrate strong product knowledge, confidently advising on high-value jewellery pieces
- Support the achievement of store and team sales objectives
- Maintain high standards of presentation, merchandising, and brand storytelling
- Manage client appointments and high-value transactions with professionalism and attention to detail
- Support stock management, inventory control, and operational processes
- Work collaboratively with the wider team to ensure a seamless client journey
- Represent the brand with a positive, proactive, and professional attitude
Requirements:
- Additional Languages preferred
- Proven experience within luxury retail, ideally jewellery or accessories
- Strong track record of delivering high sales performance
- Proactive, driven, and results-oriented mindset
- Mature, positive, and professional approach
- Strong understanding of retail operations, including stock management
- Excellent communication and clienteling skills
- Passion for luxury and delivering exceptional service
- Fully flexible to work across a 7-day rota, including late trading hours
Benefits:
- 25 days holiday + birthday day off + bank holidays
- Annual Bonus based on performance
- Commission structure: 0.5 -1% Group high-ticket commission
Sales Associate - Luxury Fine Jewellery employer: MODE SEARCH Ltd.
Contact Detail:
MODE SEARCH Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Luxury Fine Jewellery
✨Tip Number 1
Get to know the brand inside out! Research their history, craftsmanship, and values. This will not only help you in interviews but also show your genuine passion for luxury jewellery.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your sales pitch! Role-play scenarios where you sell high-value pieces. This will boost your confidence and help you articulate your approach to clienteling during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Associate - Luxury Fine Jewellery
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share specific experiences that highlight your enthusiasm for high-end products and exceptional client service. We want to see how you connect with the luxury world.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in luxury retail, especially jewellery or accessories, and demonstrate how your skills align with what we’re looking for. A personal touch goes a long way!
Quantify Your Achievements: Don’t just tell us you’ve hit sales targets; show us! Use numbers to illustrate your success in previous roles. Whether it’s percentage increases in sales or the number of repeat clients you’ve built relationships with, we love seeing concrete results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at MODE SEARCH Ltd.
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the luxury jewellery brand's products. Familiarise yourself with their craftsmanship, heritage, and unique selling points. This will not only impress your interviewers but also help you demonstrate your passion for luxury.
✨Showcase Your Clienteling Skills
Prepare examples of how you've built long-term relationships with clients in previous roles. Highlight your ability to create memorable experiences that encourage repeat business. This is crucial for a Sales Associate role, so be ready to discuss specific strategies you've used to enhance client loyalty.
✨Demonstrate Your Sales Achievements
Be ready to talk about your past sales performance. Bring numbers to the table—like targets you've exceeded or awards you've received. This will show your proactive and results-oriented mindset, which is exactly what they’re looking for in a candidate.
✨Embrace Flexibility and Teamwork
Since the role requires full flexibility across trading hours, express your willingness to adapt. Also, share examples of how you've collaborated with team members to achieve common goals. This will highlight your positive attitude and professional approach, making you a great fit for their team.