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- Tasks: Build relationships with high-end clients and exceed sales targets in a luxury jewellery environment.
- Company: Globally renowned luxury jeweller with a focus on exceptional craftsmanship and iconic design.
- Benefits: Dynamic work environment, opportunities for networking, and participation in exclusive events.
- Why this job: Be an ambassador for a prestigious brand and create memorable experiences for clients.
- Qualifications: Minimum three years in luxury sales, strong client relationship skills, and diamond expertise.
- Other info: Fluent Italian preferred; flexibility for events and travel is essential.
The predicted salary is between 36000 - 60000 £ per year.
Mode Search is delighted to partner with a globally renowned luxury jeweller, known for exceptional craftsmanship, heritage, and iconic design. They are seeking an experienced Senior Client Advisor to join a brand-new Milan flagship boutique.
This role is about presence, discretion, and creating memorable experiences for high-end clients. It is ideal for someone with luxury jewellery experience, a strong sales culture, and a passion for client service. You will be a true ambassador for the brand, building long-lasting relationships, guiding clients across the collection, and acting as a role model within the team.
You will be part of a dynamic two-floor Milan boutique that includes a Café, offering a setting that blends luxury retail with an exceptional client experience. This role requires flexibility, autonomy, and the ability to develop business both inside and outside the boutique. Italian speakers or expats with an established client book are highly encouraged to apply.
The Role:- Build and deepen relationships with clients to consistently exceed sales targets
- Capture client data and strategically develop BIOs to nurture long-term relationships
- Network both in-store and externally, creating new business opportunities in collaboration with managers and peers
- Participate in local and international events, focusing on high-end and regular product sales
- Act as Guest Experience Manager, delivering memorable and personalised moments for clients
- Develop strong CRM and clienteling strategies to maximise client engagement
- Demonstrate thoughtfulness, curiosity, and optimism, consistently providing exceptional client experiences
- Lead by example, sharing expertise and supporting peers
- Drive business through key product pillars with a strong focus on Diamond Expertise and High Jewellery
- Maintain the highest standards of product knowledge, grooming, and behaviour
- Provide operational support to ensure compliance, inventory accuracy, and alignment with internal policies
- Minimum three years’ experience in luxury sales, ideally in jewellery
- Proven ability to develop and maintain strong client relationships and networks
- Strong knowledge of high jewellery and diamond expertise
- Sales-driven with a track record of exceeding targets
- Organised, detail-focused, and able to work autonomously
- Fluent in Italian (preferred) and English
- Comfortable with flexibility including events, private appointments, and occasional travel
Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course.
Please contact info@modesearch.co.uk to apply.
Senior Client Advisor - Iconic Jewellery Brand - Milan in London employer: MODE SEARCH Ltd.
Contact Detail:
MODE SEARCH Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Advisor - Iconic Jewellery Brand - Milan in London
✨Tip Number 1
Network like a pro! Attend local events and connect with people in the luxury jewellery scene. Building relationships can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your knowledge of high jewellery and diamonds. It’s all about making a memorable impression.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to boutiques directly, especially if they align with your passion for luxury. We love seeing candidates take the initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can bring their unique flair to the team.
We think you need these skills to ace Senior Client Advisor - Iconic Jewellery Brand - Milan in London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury jewellery shine through! Share specific experiences that highlight your passion and expertise in the field. We want to see how you connect with high-end products and clients.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in luxury sales and client relationship management. We’re looking for someone who can demonstrate their understanding of the brand's values and culture.
Be Personable and Authentic: In your written application, don’t be afraid to show your personality! We value authenticity and want to know what makes you unique. Share anecdotes that reflect your ability to create memorable client experiences.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at MODE SEARCH Ltd.
✨Know Your Craft
Make sure you brush up on your knowledge of high jewellery and diamonds. This brand is all about exceptional craftsmanship, so being able to discuss the intricacies of their pieces will show your passion and expertise.
✨Build Rapport
Since this role is all about creating memorable experiences for clients, practice how you can build rapport quickly. Think of ways to connect with potential clients and demonstrate your ability to nurture long-term relationships.
✨Showcase Your Sales Skills
Prepare examples of how you've exceeded sales targets in the past. Be ready to discuss specific strategies you used to develop client relationships and drive business, as this will highlight your sales-driven mindset.
✨Embrace Flexibility
This position requires a flexible approach, so be prepared to discuss how you handle varying schedules and events. Share any experiences where you've successfully adapted to changing circumstances while maintaining a high level of service.
