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For Companies At a Glance
- Tasks: Lead the Made-to-Measure service, ensuring top-notch client experiences and driving sales growth.
- Company: Join a prestigious luxury fashion brand known for its excellence and innovation.
- Benefits: Competitive salary, opportunities for travel, and a chance to work with high-value clients.
- Why this job: Be at the forefront of luxury menswear and make a real impact on client satisfaction.
- Qualifications: Experience in luxury retail and a passion for menswear tailoring is essential.
- Other info: Dynamic role with opportunities for personal and professional growth in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
Mode Search are partnering with a global luxury fashion house in their search for a Made-to-Measure Manager to oversee and drive the MTM business across the region. This role sits at the intersection of client experience, commercial performance, and product expertise. The successful candidate will be responsible for coordinating and elevating the Made-to-Measure service, ensuring exceptional execution across stores while driving sales growth and operational excellence.
The Role
- Sales & Client Management
- Oversee all phases of the Made-to-Measure journey, from measurements through to final delivery.
- Partner closely with retail teams to understand client needs and ensure excellence in fit, timing, and service.
- Conduct in-store and private fittings for high-value clients.
- Monitor order progress and manage administrative follow-up to ensure seamless client communication.
- Identify opportunities to enhance the client experience through targeted programs and events.
- Act as an ambassador for the MTM service at events and activations.
- Business Development & Market Insight
- Analyse regional sales performance and define action plans to drive growth.
- Monitor competitor activity and market positioning within the bespoke / MTM landscape.
- Provide feedback to headquarters teams regarding product, client expectations, and regional trends.
- Support implementation of local initiatives to attract and retain high-value clientele.
- Training & Team Development
- Train and coach store teams on MTM selling techniques and service standards.
- Identify development needs and tailor action plans per location.
- Partner with Retail Operations to strengthen product knowledge and service expertise.
- Inspire teams to adopt an entrepreneurial mindset within the MTM offering.
- Visual & Operational Excellence
- Ensure correct in-store presentation of the MTM service.
- Partner with Visual teams to maintain strong visibility and service positioning.
- Monitor performance targets and ensure operational standards are met.
Requirements
- Strong experience within luxury retail, ideally with exposure to bespoke or Made-to-Measure.
- Deep understanding of menswear tailoring, measurements, and garment construction.
- Proven ability to drive sales performance through service excellence.
- Strong analytical mindset with the ability to translate data into action plans.
- Experience coaching and influencing retail teams.
- Excellent client-facing skills and ambassadorial presence.
- Willingness to travel regionally as required.
Made to Measure Manager (Menswear) - Luxury fashion brand in London employer: MODE SEARCH Ltd.
Contact Detail:
MODE SEARCH Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Made to Measure Manager (Menswear) - Luxury fashion brand in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury fashion industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers or clients, make sure to highlight your knowledge of menswear tailoring and the Made-to-Measure process. Share your insights and experiences to demonstrate your passion and understanding of the industry.
✨Tip Number 3
Practice your pitch! Whether it’s a casual chat or a formal interview, be ready to articulate how you can elevate the Made-to-Measure service. Tailor your message to reflect the brand's values and your unique skills that align with their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Make sure your application stands out by following up with a personal note expressing your enthusiasm for the role and how you can contribute to the team.
We think you need these skills to ace Made to Measure Manager (Menswear) - Luxury fashion brand in London
Some tips for your application 🫡
Show Your Passion for Luxury Fashion: When writing your application, let your love for luxury fashion shine through! We want to see how your experience aligns with the Made-to-Measure world and why you're excited about this role. Make it personal and engaging!
Highlight Your Client Management Skills: Since this role is all about client experience, be sure to showcase your skills in managing client relationships. Share specific examples of how you've gone above and beyond to ensure client satisfaction in your previous roles.
Demonstrate Your Analytical Mindset: We’re looking for someone who can turn data into action plans. In your application, mention any experience you have with analysing sales performance or market trends, and how you’ve used that information to drive growth.
Tailor Your Application to Us: Make sure your application reflects the unique aspects of our brand and the role. Use our website to understand our values and culture, and weave that into your application to show us why you’d be a great fit!
How to prepare for a job interview at MODE SEARCH Ltd.
✨Know Your Product Inside Out
Make sure you have a deep understanding of menswear tailoring and the Made-to-Measure process. Familiarise yourself with garment construction and be ready to discuss how you can elevate the client experience through your product expertise.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to conduct fittings and ensure exceptional service, as well as any initiatives you've implemented to enhance client experiences.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you've used data to drive sales performance. Think of specific instances where you've analysed sales trends or competitor activity and how that informed your action plans for growth.
✨Inspire and Coach
Since training and developing teams is key, come prepared with strategies you've used to coach retail teams on service standards. Share how you've inspired others to adopt an entrepreneurial mindset within their roles.