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For Companies At a Glance
- Tasks: Lead global retail strategy and elevate client experiences in luxury retail.
- Company: Join a prestigious luxury lifestyle brand with a global presence.
- Benefits: Competitive salary, international travel, and opportunities for professional growth.
- Why this job: Shape the future of luxury retail while working in iconic cities like New York, Paris, and London.
- Qualifications: 8+ years in luxury retail management with proven success in multi-market environments.
- Other info: Dynamic role with a focus on mentorship and high-performance culture.
The predicted salary is between 72000 - 108000 £ per year.
Mode Executive is supporting a luxury lifestyle brand in the search for a Global Retail Director. This is a senior leadership opportunity for a commercially driven, hands-on operator who can combine strategic vision with operational excellence, delivering global retail growth while elevating client experience and brand positioning. This role will oversee boutiques and concessions in New York, Paris and London as well as new openings globally. The role is based in London, with frequent international travel. It reports directly to the CEO and encompasses global retail operations across flagship stores, concessions, and department store partnerships, requiring close collaboration with merchandising, marketing, finance, supply chain, and e-commerce teams.
The Role
- Define and execute an international retail strategy including flagship consolidation, new openings, and concessions.
- Own global P&L management, budgets, forecasts, and market-specific KPI targets.
- Optimise store productivity, staffing, and stock allocation to maximise profitability.
- Lead, mentor, and inspire multicultural retail teams across multiple regions, fostering a high-performance culture.
- Design and implement training programmes focused on luxury service, clientelling, and visual merchandising excellence.
- Deliver seamless client journeys and ensure elevated service standards for HNWI audiences.
- Represent the brand at openings, in-store activations, private events, and press engagements.
- Negotiate and manage partnerships with top-tier department stores, securing prime retail locations.
- Partner cross-functionally to align retail, product, merchandising, marketing, and finance strategies.
- Collaborate with digital and e-commerce teams to integrate retail with omnichannel experiences.
Requirements
- At least 8 years' experience in luxury retail management across multi-market environments.
- Proven success in scaling retail networks, including store openings and concession development.
- Strong record of P&L ownership, budget management, and driving profitability across geographies.
- Experience leading and motivating multicultural teams across multiple regions.
- Expertise in luxury clientelling, VIP engagement, and delivering exceptional retail service models.
- Strong analytical ability with experience using retail KPIs, sales reporting, and ROI tracking.
- Skilled in negotiation and partnership management with department stores and landlords.
- Confident public speaker, able to represent a brand at events and activations.
- Previous experience overseeing high-profile concessions, ideally including Harrods or equivalent luxury destinations.
- Familiarity with digital retail tools (Shopify POS, CRM systems, clientelling platforms).
- Master's degree in Business, Retail, or Luxury Management preferred.
- Fluency in English; additional languages an advantage.
Interested? Please send your CV to or click the apply button. Please note: Due to the volume of applications, only shortlisted candidates will be contacted.
Global Retail Director- Luxury Lifestyle Brand employer: MODE SEARCH Ltd.
Contact Detail:
MODE SEARCH Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Retail Director- Luxury Lifestyle Brand
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for luxury retail shine through. We want to see how you can elevate client experiences and inspire teams, so be yourself and share your vision.
✨Tip Number 3
Do your homework! Research the brand inside out before any meeting. We’re talking about knowing their values, recent campaigns, and even their competitors. This will help you tailor your approach and show you’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Global Retail Director- Luxury Lifestyle Brand
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Global Retail Director role. Highlight your luxury retail management experience and any successful projects you've led in multi-market environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury retail and how your strategic vision can elevate our brand. Be sure to mention your experience with P&L management and team leadership.
Showcase Your Achievements: Quantify your successes wherever possible. Whether it's increasing profitability or successfully opening new stores, numbers speak volumes. We want to see how you've made an impact in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at MODE SEARCH Ltd.
✨Know Your Numbers
As a Global Retail Director, you'll need to demonstrate your strong grasp of P&L management and KPIs. Brush up on your financial metrics and be ready to discuss how you've driven profitability in previous roles. Prepare specific examples that showcase your ability to manage budgets and forecasts effectively.
✨Showcase Your Leadership Style
This role requires leading multicultural teams, so be prepared to talk about your leadership approach. Share stories that highlight how you've inspired and mentored teams across different regions. Discuss any training programmes you've implemented that focus on luxury service and clientelling excellence.
✨Understand the Brand and Market
Research the luxury lifestyle brand thoroughly. Understand their positioning, target audience, and recent developments in the market. Be ready to discuss how you would define and execute an international retail strategy that aligns with their vision, especially regarding flagship stores and new openings.
✨Master the Art of Negotiation
Negotiating partnerships with top-tier department stores is key for this role. Prepare to discuss your negotiation experiences, particularly with high-profile concessions. Highlight successful outcomes and how you secured prime retail locations, showcasing your ability to build strong relationships with stakeholders.
