Flagship Manager - High-End Interior Design Brand

Mode Search is excited to be supporting a premium interiors company, in the appointment of a Flagship Manager for their London Flagship in Fitzrovia. This is a fantastic opportunity to join a growing international brand that champions craftsmanship and quality.

Based in the London showroom and leading a dynamic Sales team, the role requires a hands-on approach, focus on retail excellence & clienteling . The environment is dynamic and entrepreneurial, requires excellent leadership experience in premium retail and a passion for interiors.

The Role

• Lead and inspire the showroom team, setting the tone through hands-on leadership on the shop floor
• Drive sales, with some trade engagement, focusing on customer experience and high-value transactions
• Share compelling brand and product stories that reflect the company’s craftsmanship and values
• Deliver strong performance against KPIs, including sales targets and customer satisfaction metrics
• Manage full store operations including VM
• Handle stock management, inventory accuracy, and compliance
• Provide weekly reporting and insights to the Retail Manager to support performance tracking
• Ensure the showroom environment is pristine and in-line with the brand’s image
• Take an entrepreneurial approach to problem-solving, team development, and overall store performance
• Act as a key brand ambassador, both in-store and within the local market

Requirements

• Proven experience as a manager within high-end retail or interior design
• Strong interest in interiors and design
• Excellent sales skills, with a track record of leading by example and driving team performance
• Commercially astute and comfortable working with KPIs, targets, and reporting tools
• Confident managing a full team and coordinating both front and back-of-house operations
• Valid British Passport or UK resident permit

Please note that due to the high volume of applications, we are unable to provide individual feedback at this stage. If your application is successful, we will contact you in due course.

To apply email your resume to info@modesearch.co.uk.

We look forward to hearing from you!