At a Glance
- Tasks: Lead UK ecommerce operations for a luxury beauty brand and drive online growth.
- Company: Join a prestigious international luxury fragrance and beauty house.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Fast-paced role with potential for career advancement and mentoring opportunities.
- Why this job: Be part of a globally recognised brand and shape the future of luxury ecommerce.
- Qualifications: 5+ years in ecommerce, strong DTC experience, and hands-on Shopify skills.
The predicted salary is between 59400 - 72600 £ per year.
Mode is proud to be partnering with a prestigious international luxury fragrance and beauty house seeking an Ecommerce Manager to lead its UK digital trading and operations.
This is an exciting opportunity to join a globally recognised luxury business with a strong heritage in fragrance, beauty and lifestyle.
The company is continuing to invest in its digital proposition and is looking for an experienced ecommerce professional to drive online growth while ensuring an exceptional customer experience across every digital touchpoint.
Reporting to the Head of Ecommerce & Digital, you will take ownership of the day-to‑day trading and operational performance of the UK ecommerce business, working across both direct-to-consumer and leading luxury retail partners.
The Role
- Own the day-to-day trading and management of the UK ecommerce channel across brand. com and key retailer. com partners
- Lead product launches, seasonal campaigns, homepage activity, gifting and promotional initiatives across digital channels
- Manage onsite merchandising, search and customer journeys to maximise conversion and engagement
- Monitor website performance and identify opportunities across CRO, UX, content and functionality
- Partner with global and local teams across Ecommerce, CRM, Marketing, Retail, Logistics and Planning
- Work closely with development teams on platform improvements, testing, fixes and new functionality
- Manage ecommerce activity across Shopify and associated digital technology
- Partner with SEO and CRO specialists to improve visibility, organic performance and conversion
- Build strong relationships with retail partners to improve online visibility and sell-through
- Coordinate product launches, content and promotional activity across retailer. com platforms
- Work closely with Planning, Logistics and Customer Service to optimise stock, fulfilment and delivery
- Monitor key ecommerce KPIs including sales, conversion, AOV, UPT, retention and customer behaviour
- Use analytics and customer insights to identify commercial opportunities and improve performance
- Produce regular ecommerce reporting and performance reviews
- Partner with CRM on acquisition, retention, loyalty, sampling and gifting initiatives
- Manage relevant ecommerce budgets and forecasting
- Lead and develop a junior Ecommerce & Digital team member
Requirements
- Minimum 5 years' experience within ecommerce, digital trading or a similar role
- Strong DTC ecommerce experience within luxury, beauty, fragrance or premium retail
- Hands-on Shopify experience is essential
- Strong understanding of ecommerce trading, merchandising and digital performance
- Experience using analytics and ecommerce platforms to translate data into commercial action
- Proven experience managing retailer. com partners and/or online marketplaces
- Strong understanding of SEO and experience leading SEO initiatives
- Commercially minded with strong understanding of ecommerce KPIs and customer behaviour
- Strong stakeholder management skills with the ability to work across international teams
- Previous experience managing, mentoring or developing junior team members
- Highly organised, proactive and comfortable managing multiple priorities in a fast‑paced environment
- Passionate about digital innovation, ecommerce and luxury customer experience
Please note: due to high application volumes, only shortlisted candidates will be contacted.
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Ecommerce Manager - Luxury beauty brand employer: MODE SEARCH Ltd.
At MODE SEARCH Ltd., we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and excellence. Our Edinburgh location provides unique opportunities for professional growth within the luxury retail sector, alongside competitive benefits and a commitment to nurturing talent. Join us to be part of a team that not only drives commercial success but also prioritises delivering unparalleled client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager - Luxury beauty brand
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like MODE SEARCH Ltd. are looking for when hiring for a Ecommerce Manager - Luxury beauty brand.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to MODE SEARCH Ltd. for the Ecommerce Manager - Luxury beauty brand, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at MODE SEARCH Ltd. as a Ecommerce Manager - Luxury beauty brand, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out MODE SEARCH Ltd.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager - Luxury beauty brand.
We think you need these skills to ace Ecommerce Manager - Luxury beauty brand
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at MODE SEARCH Ltd., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with MODE SEARCH Ltd.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at MODE SEARCH Ltd.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at MODE SEARCH Ltd.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that MODE SEARCH Ltd. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at MODE SEARCH Ltd.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
