At a Glance
- Tasks: Lead a dynamic menswear department, driving sales and delivering exceptional customer experiences.
- Company: Join a prestigious luxury fashion brand with a rich heritage and global presence.
- Benefits: Competitive salary, career growth opportunities, and a vibrant retail environment.
- Why this job: Be part of a team that values craftsmanship and customer relationships in luxury fashion.
- Qualifications: Proven leadership skills and retail management experience in fashion or luxury.
- Other info: Work in a fast-paced, collaborative culture with a focus on inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality.
This role is based in London. The position is full-time, working on-site within the retail store environment.
The Role
- Oversee the daily operations and performance of a specific department within the store.
- Drive department sales, ensuring targets are met and exceeded.
- Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships.
- Demonstrate strong product knowledge within the department and share this expertise with both customers and the team.
- Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management.
- Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation.
- Support the recruitment, onboarding, and training of new team members.
- Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results.
- Foster an inclusive and collaborative work culture, resolving team concerns constructively.
- Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management.
- Support operational needs such as stock management, replenishment, inventory audits, and store coverage.
- Assist with administrative tasks such as reporting, vendor records, and HR documentation.
Requirements
- Proven leadership and team management skills, with experience motivating and developing diverse teams.
- Strong background in retail sales and customer service, with the ability to nurture customer loyalty.
- Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail.
- Strong communication and interpersonal skills, with a collaborative and empathetic approach.
- Excellent organisational skills and the ability to work effectively in a fast-paced environment.
- Experience with visual merchandising and inventory management.
- Analytical mindset with the ability to interpret data and make informed, commercial decisions.
- A proactive, hands-on attitude with a focus on achieving results.
To apply, please send your CV to info@modesearch.co.uk or click the apply button.
Please note: due to high volumes of interest, only shortlisted candidates will be contacted.
Department Manager Menswear – Luxury Fashion Brand employer: MODE SEARCH Ltd.
Contact Detail:
MODE SEARCH Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager Menswear – Luxury Fashion Brand
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry, attend events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the brand inside out. Understand their values, products, and customer experience. We want you to show them that you’re not just another candidate, but someone who truly gets their luxury ethos.
✨Tip Number 3
Practice your pitch! You’ll want to convey your leadership skills and retail experience confidently. We suggest rehearsing common interview questions and even role-playing with a friend to nail that delivery.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. We believe this small gesture can set you apart from the competition.
We think you need these skills to ace Department Manager Menswear – Luxury Fashion Brand
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership and retail management experience, especially in luxury fashion, to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Share specific examples of how you've driven sales or improved customer experiences in the past.
Showcase Your Product Knowledge: Since this role requires strong product knowledge, mention any relevant experience you have with luxury fashion. Let us know how you’ve used this knowledge to enhance customer relationships and drive sales.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at MODE SEARCH Ltd.
✨Know Your Product Inside Out
Make sure you have a solid understanding of the luxury fashion brand's products. Research their latest collections, key materials, and craftsmanship details. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved sales performance. Be ready to discuss how you motivate and develop team members, as this is crucial for the Department Manager role.
✨Demonstrate Customer-Centric Thinking
Think about how you can enhance the customer experience at every touchpoint. Prepare to share specific strategies you've implemented in previous roles to build long-term client relationships and drive customer loyalty.
✨Be Data-Driven
Familiarise yourself with basic sales analysis techniques. Be prepared to discuss how you've used data to identify trends and make informed decisions in your previous roles. This analytical mindset is key for presenting recommendations to senior management.