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- Tasks: Engage clients, drive sales, and deliver exceptional service in luxury jewellery and watches.
- Company: Join a globally respected luxury brand known for its craftsmanship and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and client engagement.
- Why this job: Be part of a prestigious brand while building lasting relationships and enhancing client experiences.
- Qualifications: 3+ years in luxury retail, strong communication skills, and a professional demeanour required.
- Other info: Fluency in English is essential; additional languages are a plus.
The predicted salary is between 24000 - 42000 £ per year.
Client Specialist – Fine Jewellery & Watches Client Specialist – Fine Jewellery & Watches Get AI-powered advice on this job and more exclusive features. This range is provided by MODE SEARCH Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from MODE SEARCH Ltd. Mode Search is proud to be partnering with a globally respected luxury brand, renowned for its exceptional craftsmanship in fine jewellery and watchmaking. This is a rare opportunity to join a house that blends tradition with innovation, delivering excellence in both retail and client experience. The Client Experience Ambassador serves as a front-facing representative, delivering top-tier service within the retail space and beyond. This role focuses on driving sales, building lasting client relationships, and supporting daily operations, all while embodying the values of excellence, professionalism, and elegance. Key Responsibilities: Achieve and exceed personal and team sales targets through proactive client engagement. Deliver personalized consultations by identifying client preferences and motivations. Maintain up-to-date product knowledge to offer expert-level service and aftercare guidance. Contribute to promotional initiatives and represent the boutique during client-facing events. Surpass customer expectations with consistently exceptional service. Actively develop a personal portfolio of local and international clients. Foster client loyalty through attentive follow-ups and data management. Collaborate with team members to create seamless, dual-staffed client interactions. Manage and resolve client concerns with discretion and effectiveness. Participate in store meetings, training, and operational discussions. Assist with administrative tasks and ensure smooth daily operations. Support stock management, including replenishment, tracking, and annual inventory. Maintain designated product areas and handle merchandise with exceptional care. Ensure visual displays align with brand guidelines and uphold boutique aesthetics. Required Skills and Attributes: Minimum 3 years of experience in luxury retail, preferably fine jewellery Strong communication skills; fluency in English required, additional languages a plus. Well-presented, professional demeanour with strong interpersonal skills. Positive attitude, proactive mindset, and team-oriented spirit. High adaptability and the ability to manage multiple responsibilities under pressure. Demonstrates discretion, reliability, and an eye for detail To apply, please email your CV to info@modesearch.co.uk or click the apply button. Please note: due to the volume of applications, we can only contact those who have been shortlisted. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Industries Retail Luxury Goods and Jewelry and Retail Referrals increase your chances of interviewing at MODE SEARCH Ltd. by 2x Sign in to set job alerts for “Client Specialist” roles. London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Clienteling Associate, Client Experience EMEA London, England, United Kingdom 3 days ago Team Coordinator for Vice President Investor Relations & Corporate Strategy Uxbridge, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago Administrative Business Partner, Go To Market London, England, United Kingdom 3 days ago London, England, United Kingdom 1 week ago Institutional Client Onboarding Associate London, England, United Kingdom 1 month ago Client Relationship Coordinator (Client Onboarding and Invoicing) London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Head of Client Relations- 1 Year Fixed Term Contract London, England, United Kingdom 6 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago Full-Time Sales Consultant (Shoes) – Selfridges, London London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Client Services Specialist, Vanguard Spain (based in Madrid) London, England, United Kingdom 4 days ago London, England, United Kingdom 1 month ago London Area, United Kingdom £30,000.00-£35,000.00 3 hours ago London, England, United Kingdom 4 days ago London, England, United Kingdom 2 weeks ago Client Relationship Coordinator (Client Onboarding and Invoicing) London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Client Specialist - Fine Jewellery & Watches employer: Mode Search LTD
Contact Detail:
Mode Search LTD Recruiting Team
info@modesearch.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Client Specialist - Fine Jewellery & Watches
✨Tip Number 1
Familiarise yourself with the luxury jewellery and watch market. Understanding current trends, key players, and customer preferences will help you engage confidently with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the luxury retail sector. Attend industry events or join relevant online communities to connect with professionals who can provide insights or even referrals for the Client Specialist role at MODE SEARCH Ltd.
✨Tip Number 3
Prepare to showcase your sales achievements. Be ready to discuss specific examples of how you've exceeded sales targets in previous roles, as this will highlight your ability to drive results in a similar position.
✨Tip Number 4
Demonstrate your passion for client relationships. Think of ways you've built loyalty with clients in the past and be prepared to share these stories, as the role heavily focuses on creating lasting connections.
We think you need these skills to ace Client Specialist - Fine Jewellery & Watches
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail, particularly in fine jewellery and watches. Emphasise your sales achievements and client relationship management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury goods and your understanding of the brand's values. Mention specific experiences that demonstrate your ability to exceed sales targets and provide exceptional client service.
Showcase Communication Skills: Since strong communication is key for this role, ensure your application reflects your fluency in English and any additional languages. Use clear, professional language throughout your documents.
Highlight Adaptability and Team Spirit: In your application, provide examples of how you've successfully managed multiple responsibilities under pressure and collaborated with team members to enhance client experiences.
How to prepare for a job interview at Mode Search LTD
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail, especially in fine jewellery. Share specific examples of how you've driven sales and built client relationships, as this role heavily relies on those skills.
✨Demonstrate Product Knowledge
Familiarise yourself with the brand's products and their unique features. Be prepared to discuss current trends in fine jewellery and watches, as well as how you can provide expert-level service and aftercare guidance to clients.
✨Emphasise Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. If you speak additional languages, mention them, as this can set you apart from other candidates.
✨Exude Professionalism and Elegance
Your presentation matters in the luxury sector. Dress appropriately for the interview, reflecting the brand's values of elegance and professionalism. Your demeanour should also convey a positive attitude and a proactive mindset.
