Business Manager- London Department Store - Luxury Fragrance Brand
Business Manager- London Department Store - Luxury Fragrance Brand

Business Manager- London Department Store - Luxury Fragrance Brand

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a luxury fragrance boutique, ensuring exceptional customer experiences and driving sales.
  • Company: Join a prestigious luxury fragrance brand in an iconic London department store.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a high-end retail experience, shaping customer relationships and brand presence.
  • Qualifications: Experience in luxury retail management and a passion for beauty and fragrance required.
  • Other info: Full-time availability needed, including weekends; apply directly via email for consideration.

The predicted salary is between 36000 - 60000 £ per year.

Mode is proud to be partnered with a prestigious luxury fragrance brand seeking an experienced Business Manager to lead its boutique within an iconic London department store. This role offers the opportunity to manage a sophisticated retail space, delivering outstanding customer experiences while driving sales and brand growth.

As Business Manager, you will oversee daily operations, nurture a high-performing team, and ensure an exceptional luxury shopping environment. You will be responsible for meeting sales targets, executing brand strategies, and maintaining the highest standards of service and presentation.

Responsibilities
  • Sales & KPI Management – Drive and exceed sales targets, customer engagement, and key performance metrics.
  • Luxury Customer Experience – Deliver world-class service and build lasting relationships with clientele.
  • Team Leadership – Inspire, train, and develop a strong team to embody the brand’s values.
  • Retail Operations – Manage inventory, stock levels, and visual merchandising to enhance the store experience.
  • Brand Execution – Implement marketing campaigns, product launches, and in-store events to elevate brand presence.
Who You Are
  • A luxury retail expert with experience managing a high-end concession or boutique.
  • A proven leader with a strong track record in driving sales and exceeding KPIs.
  • Passionate about fragrance, beauty, and luxury customer experiences.
  • Well-presented, articulate, and confident in engaging with high-profile clientele.
  • A natural problem-solver with excellent operational and leadership skills.
  • Available for full-time work, including weekends and peak retail hours.

Please note that due to the high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at info@modesearch.co.uk if you would like to apply.

Business Manager- London Department Store - Luxury Fragrance Brand employer: MODE SEARCH Ltd.

At Mode, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates luxury and excellence in the heart of London. As a Business Manager for a prestigious fragrance brand, you will enjoy competitive benefits, ongoing professional development, and the opportunity to lead a passionate team in a stunning retail environment. Join us to not only drive sales and elevate customer experiences but also to grow your career within a supportive and dynamic organisation that values your contributions.
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Contact Detail:

MODE SEARCH Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Manager- London Department Store - Luxury Fragrance Brand

✨Tip Number 1

Familiarise yourself with the luxury fragrance market and the specific brand you’re applying to. Understanding their product range, brand values, and recent campaigns will help you demonstrate your passion and knowledge during any interviews.

✨Tip Number 2

Network within the luxury retail sector. Attend industry events or connect with professionals on platforms like LinkedIn. Building relationships can provide insights into the company culture and may even lead to referrals.

✨Tip Number 3

Prepare to discuss your previous experience in managing teams and driving sales. Have specific examples ready that showcase your leadership skills and how you've exceeded KPIs in past roles.

✨Tip Number 4

Showcase your customer service expertise by preparing scenarios where you’ve enhanced the customer experience. Highlighting your ability to build relationships with high-profile clientele will set you apart from other candidates.

We think you need these skills to ace Business Manager- London Department Store - Luxury Fragrance Brand

Sales Management
Customer Relationship Management
Team Leadership
Luxury Retail Expertise
KPI Analysis
Visual Merchandising
Inventory Management
Marketing Campaign Execution
Exceptional Communication Skills
Problem-Solving Skills
Operational Excellence
Passion for Fragrance and Beauty
Presentation Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in luxury retail and management. Focus on specific achievements related to sales targets, team leadership, and customer engagement that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury fragrances and your understanding of the brand's values. Mention how your previous experiences have prepared you for this role and how you can contribute to the brand's growth.

Highlight Relevant Skills: In your application, emphasise skills such as team leadership, operational management, and customer service excellence. Use examples from your past roles to demonstrate how you've successfully driven sales and enhanced customer experiences.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.

How to prepare for a job interview at MODE SEARCH Ltd.

✨Showcase Your Luxury Retail Experience

Make sure to highlight your previous experience in luxury retail during the interview. Discuss specific examples where you successfully managed a high-end boutique or concession, focusing on how you drove sales and exceeded KPIs.

✨Demonstrate Your Customer Service Skills

Prepare to share instances where you delivered exceptional customer experiences. Emphasise your ability to build lasting relationships with clients, as this is crucial for a role that revolves around luxury products.

✨Exhibit Leadership Qualities

Be ready to discuss your leadership style and how you've inspired and developed teams in the past. Provide examples of how you trained staff to embody brand values and achieve sales targets.

✨Understand Brand Execution

Familiarise yourself with the brand's marketing strategies and product launches. Be prepared to discuss how you would implement these in-store to elevate the brand presence and enhance the shopping experience.

Business Manager- London Department Store - Luxury Fragrance Brand
MODE SEARCH Ltd.
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  • Business Manager- London Department Store - Luxury Fragrance Brand

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-23

  • M

    MODE SEARCH Ltd.

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